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Your Feedback
Click here to send us a testimonial
February 2012
WE HAVE ALWAYS BEEN IMPRESSED BY THE LEVEL OF SERVICE
Influenced by: Direct mail and showroom display.
Service: Excellent.
This is the third Vauxhall car we have bought from WJ King and we have always been impressed by the level of service provided by all the staff. Just continue what you have always been doing for us.
Mr Kelly, London
Service: Excellent.
This is the third Vauxhall car we have bought from WJ King and we have always been impressed by the level of service provided by all the staff. Just continue what you have always been doing for us.
Mr Kelly, London
February 2012
EXCELLENT
Service: Excellent.
Miss Mickute, Bromley, Kent
Miss Mickute, Bromley, Kent
February 2012
PERSONAL RECOMMENDATION
Influenced by: personal recommendation.
Service: excellent.
Happy with the way things are at Rochester.
Mr Harris, Dartford, Kent
Service: excellent.
Happy with the way things are at Rochester.
Mr Harris, Dartford, Kent
February 2012
GOOD
Influenced by: Bexleyheath Shopping Mall display.
Service: Good.
Mrs Brown, Dartford, Kent
Service: Good.
Mrs Brown, Dartford, Kent
February 2012
EXCELLENT SERVICE
Excellent service.
Mrs Perry, Belvedere, Kent
Mrs Perry, Belvedere, Kent
February 2012
I AM VERY HAPPY WITH THE SERVICE AND FOLLOW UP CALLS
Influenced by: Radio.
Service: Excellent.
I am very happy with the service and follow up calls that I have received.
Miss Williams, Welling, Kent
Service: Excellent.
I am very happy with the service and follow up calls that I have received.
Miss Williams, Welling, Kent
February 2012
KEEP DOING EXACTLY WHAT YOU ARE DOING
Influenced by: Partners Programme.
Service: Excellent.
Keep doing exactly what you are doing. Excellent sales service and made sure I was completely set and looked after post sale.
Mr Norris, Sidcup, Kent
Service: Excellent.
Keep doing exactly what you are doing. Excellent sales service and made sure I was completely set and looked after post sale.
Mr Norris, Sidcup, Kent
February 2012
I LOOK FORWARD TO DEALING WITH THIS BRANCH AGAIN
Excellent.
The salesman I dealt with made the whole experience of purchasing a new car very enjoyable. He was knowledgeable about both the brand, the vehicle and the finance options. Personal touches like giving me flowers on collection and sending a hand written note to thank me for my custom were small touches that will ensure I will highly recommend SEAT and Ashley Ide. I look forward to dealing with this branch again and can't recommend them highly enough.
Mrs Martin, Orpington, Kent
The salesman I dealt with made the whole experience of purchasing a new car very enjoyable. He was knowledgeable about both the brand, the vehicle and the finance options. Personal touches like giving me flowers on collection and sending a hand written note to thank me for my custom were small touches that will ensure I will highly recommend SEAT and Ashley Ide. I look forward to dealing with this branch again and can't recommend them highly enough.
Mrs Martin, Orpington, Kent
February 2012
AFTERSALES SERVICE HAS BEEN EXCELLENT
Influenced by: internet.
Service: excellent.
Aftersales service has been excellent.
Mrs Wade, Gravesend, Kent
Service: excellent.
Aftersales service has been excellent.
Mrs Wade, Gravesend, Kent
February 2012
...... THE AFTER SALES SERVICE IS FANTASTIC
Influenced by: internet.
Service: excellent.
You don't need anything else, the after sales service is fantastic. Steve Luton was utterly brilliant throughout the whole process and made it easy for us to make our decision to purchase the SEAT COPA.
Miss Fogu, Belvedere, Kent
Service: excellent.
You don't need anything else, the after sales service is fantastic. Steve Luton was utterly brilliant throughout the whole process and made it easy for us to make our decision to purchase the SEAT COPA.
Miss Fogu, Belvedere, Kent
February 2012
ACCESSIBILITY
Influenced by: accessibility.
Service: Excellent.
Mr Wilkins, Chislehurst, Kent
Service: Excellent.
Mr Wilkins, Chislehurst, Kent
February 2012
REGULAR UPDATES RECEIVED
Regular updates received.
Excellent.
Just continue your normal good service all round!
Mr Hayes, Rochester, Kent
Excellent.
Just continue your normal good service all round!
Mr Hayes, Rochester, Kent
February 2012
EXCELLENT FRIENDLY SERVICE. ALWAYS VERY HELPFUL.
Influenced by: Recommended by friend.
Service: Excellent.
Excellent friendly service. Always very helpful.
Mr Harris, Dartford, Kent
Service: Excellent.
Excellent friendly service. Always very helpful.
Mr Harris, Dartford, Kent
February 2012
EXCELLENT
Influenced by: Representative.
Service: Excellent.
Mr Ribbins, Rochester, Kent
Service: Excellent.
Mr Ribbins, Rochester, Kent
February 2012
EXCELLENT
Influenced by: referral.
Service: excellent.
Mr Attree, Gravesend, Kent
Service: excellent.
Mr Attree, Gravesend, Kent
February 2012
OUTSTANDING SERVICE AND PEOPLE
Regular updates received.
Service: excellent.
Carry on with the great job that you are doing. Outstanding service and people.
Mr Payne, Gravesend, Kent
Service: excellent.
Carry on with the great job that you are doing. Outstanding service and people.
Mr Payne, Gravesend, Kent
February 2012
VERY PLEASED
Very pleased.
Ms Durkin, Romford, Essex
Ms Durkin, Romford, Essex
February 2012
I WAS TOTALLY SATISFIED WITH THE PURCHASE OF MY NEW CAR
Influenced by: showroom display.
Service: excellent.
I was totally satisfied with the purchase of my new car. The salesman, Steve Lawrence, was extremely helpful, not pushy and did what he said he would, when he said he would. All members of staff were helpful and polite.
Mrs Harle, Sevenoaks, Kent
Service: excellent.
I was totally satisfied with the purchase of my new car. The salesman, Steve Lawrence, was extremely helpful, not pushy and did what he said he would, when he said he would. All members of staff were helpful and polite.
Mrs Harle, Sevenoaks, Kent
February 2012
EXCELLENT
Influenced by: showroom display.
Service: Excellent.
Mrs Walker, Dartford, Kent
Service: Excellent.
Mrs Walker, Dartford, Kent
February 2012
VERY PLEASANT TO DEAL WITH
Very pleasant to deal with.
Mr Trigg, Dartford, Kent
Mr Trigg, Dartford, Kent
February 2012
REGULAR UPDATES RECEIVED
Regular updates received.
Excellent.
MOTABILITY CUSTOMER
Mrs Shove, Erith, Kent
Excellent.
MOTABILITY CUSTOMER
Mrs Shove, Erith, Kent
February 2012
PAST EXPERIENCE
Influenced by: Past experience.
Service: Excellent.
Mrs Brett, Swanley, Kent
Service: Excellent.
Mrs Brett, Swanley, Kent
February 2012
EXCELLENT
Influenced by: Showroom display.
Service: Excellent.
Mrs Fensom, London
Service: Excellent.
Mrs Fensom, London
February 2012
I WAS TREATED AS AN INDIVIDUAL
Excellent.
I was very happy with the sales process. I was treated as an individual and at no time did I feel pressurised into making any decisions. All information was clearly and thoroughly explained. If the after sales service is equally as efficient I will be very happy with it.
Miss Wishart, Orpington, Kent
I was very happy with the sales process. I was treated as an individual and at no time did I feel pressurised into making any decisions. All information was clearly and thoroughly explained. If the after sales service is equally as efficient I will be very happy with it.
Miss Wishart, Orpington, Kent
February 2012
INFLUENCED BY MEMBER OF STAFF
Influenced by: Member of staff.
Service: Excellent.
Mr Jempson, Maidstone, Kent
Service: Excellent.
Mr Jempson, Maidstone, Kent
February 2012
EXCELLENT
Influenced by: Internet.
Service: Excellent.
Be available to offer advice.
Mrs Goodson, Bromley, Kent
Service: Excellent.
Be available to offer advice.
Mrs Goodson, Bromley, Kent
February 2012
VERY HELPFUL, INFORMATIVE & PLEASANT
My wife bought her car from you and has it serviced there.
Very helpful, informative and pleasant.
Mr Whitehead, West Wickham, Kent
Very helpful, informative and pleasant.
Mr Whitehead, West Wickham, Kent
February 2012
EXCELLENT
Excellent.
Still waiting service booklet audio/bluetooth manual and breakdown/warranty details.
Mr Dews, Aylesford, Kent
Still waiting service booklet audio/bluetooth manual and breakdown/warranty details.
Mr Dews, Aylesford, Kent
February 2012
PURCHASED PAST 3 CARS FROM THERE
Excellent.
Purchased past 3 cars from there.
Miss Warren, Bromley, Kent
Purchased past 3 cars from there.
Miss Warren, Bromley, Kent
February 2012
EXCELLENT
Excellent.
Mr Haines, Orpington, Kent
Mr Haines, Orpington, Kent
January 2012
VERY SATISFIED WITH THE SERVICE
Influenced by: Referral
Excellent
I am very satisfied with the service from your Sales Consultant, very friendly, very helpful and he has contacted me to make sure I am happy and any queries that I have regarding my new purchase.
Mrs Down, Belvedere, Kent
Excellent
I am very satisfied with the service from your Sales Consultant, very friendly, very helpful and he has contacted me to make sure I am happy and any queries that I have regarding my new purchase.
Mrs Down, Belvedere, Kent
January 2012
CHARLTON AFC DISCOUNT
Influenced by: Charlton AFC Discount
Excellent.
Mr Gooch, Bexleyheath, Kent
Excellent.
Mr Gooch, Bexleyheath, Kent
January 2012
HE WAS VERY GOOD AND HELPFUL
He was very good and helpful.
Ms Mason, Bexley, Kent
Ms Mason, Bexley, Kent
January 2012
EXCELLENT
Influenced by: showroom display.
Excellent.
Mrs Mills, Sidcup, Kent
Excellent.
Mrs Mills, Sidcup, Kent
January 2012
VERY GOOD SERVICE
Very good service.
Mr Thomas, Bexley, Kent
Mr Thomas, Bexley, Kent
January 2012
GOOD
Influenced by: friend.
Good.
Mr Hayes, Sidcup, Kent
Good.
Mr Hayes, Sidcup, Kent
January 2012
I WOULD DEFINITELY RECOMMEND
Influenced by: internet.
Excellent.
Ashley was fantastic. He knew everything about the car and took time to explain everything to me. I would definitely recommend him to anyone.
Mrs Cutajar, Gravesend, Kent
Excellent.
Ashley was fantastic. He knew everything about the car and took time to explain everything to me. I would definitely recommend him to anyone.
Mrs Cutajar, Gravesend, Kent
January 2012
EXCELLENT
Influenced by: referral.
Excellent.
Mr Dean, Gravesend, Kent
Excellent.
Mr Dean, Gravesend, Kent
January 2012
SHOWROOM DISPLAY
Influenced by: showroom display.
Excellent.
Ms Delbarrio, Sidcup, Kent
Excellent.
Ms Delbarrio, Sidcup, Kent
January 2012
EXCELLENT
Chance phone call from us.
Excellent.
Mrs Hurworth, Chislehurst, Kent
Excellent.
Mrs Hurworth, Chislehurst, Kent
January 2012
BAD SERVICE ELSEWHERE
Influenced by: bad service elsewhere.
Excellent.
Ms May, London
Excellent.
Ms May, London
January 2012
EXCELLENT
Influenced by: Showroom display.
Excellent.
Mr Tydeman, Orpington, Kent
Excellent.
Mr Tydeman, Orpington, Kent
January 2012
GOOD
Occasional updates received.
Good.
Mrs Bell, Gravesend, Kent
Good.
Mrs Bell, Gravesend, Kent
January 2012
COULD NOT WISH FOR BETTER HELP FROM YOUR STAFF
I could not wish for better help from your staff.
Mr Manktelow, Gravesend, Kent
Mr Manktelow, Gravesend, Kent
January 2012
EXCELLENT
Influenced by: Referral.
Excellent.
Mr Dean, Gravesend, Kent
Excellent.
Mr Dean, Gravesend, Kent
January 2012
INTERNET
Influenced by: internet.
Excellent.
Mr Hackney, Farningham, Kent
Excellent.
Mr Hackney, Farningham, Kent
January 2012
ALL VERY HELPFUL
Sales Consultants Service: All very helpful.
Mr Townsend, Sevenoaks, Kent
Mr Townsend, Sevenoaks, Kent
January 2012
EXCELLENT
Excellent.
Mr Arter, Beckenham, Kent
Mr Arter, Beckenham, Kent
January 2012
REGULAR UPDATES RECEIVED
Regular updates received.
Excellent.
A follow up phone call, although I know I can ring with any queries I might have.
MOTABILITY CUSTOMER
Mr Burgess, Westerham, Kent
Excellent.
A follow up phone call, although I know I can ring with any queries I might have.
MOTABILITY CUSTOMER
Mr Burgess, Westerham, Kent
January 2012
THOROUGHLY SATISFIED WITH CONTACT BEFORE, DURING AND SINCE
Influenced by attitude of Nathan at initial enquiry as had a Zafira before and wanted to upgrade to newer car with similar specification.
Excellent.
Thoroughly satisfied with contact before, during and since sale of our new car. Very happy experience. Salesperson (Nathan) listened to our requirements and supplied a superb car. Reduced costs for accessories not purchased at time but required later.
Mr Chambers, Welling, Kent
Excellent.
Thoroughly satisfied with contact before, during and since sale of our new car. Very happy experience. Salesperson (Nathan) listened to our requirements and supplied a superb car. Reduced costs for accessories not purchased at time but required later.
Mr Chambers, Welling, Kent
January 2012
LONG TERM CUSTOMER
Long term customer.
Excellent.
Ms Jenkins, Dartford, Kent
Excellent.
Ms Jenkins, Dartford, Kent
January 2012
CONTINUE WITH YOUR EXCELLENT SERVICE
Excellent.
Continue with your excellent service. A good idea may be to set up a loyalty based discount for servicing.
Mrs Terry, Gravesend, Kent
Continue with your excellent service. A good idea may be to set up a loyalty based discount for servicing.
Mrs Terry, Gravesend, Kent
January 2012
INFLUENCED BY SERVICE BY SALES STAFF
Influenced by service by sales staff.
Excellent.
Mr Brindle, Sevenoaks, Kent
Excellent.
Mr Brindle, Sevenoaks, Kent
January 2012
COMPLETELY SATISFIED WITH EVERYTHING
Excellent.
I have been completely satisfied with everything while I was buying my car. All I would like is a reminder when it's due for service.
Ms Burke, Orpington, Kent
I have been completely satisfied with everything while I was buying my car. All I would like is a reminder when it's due for service.
Ms Burke, Orpington, Kent
January 2012
EXCELLENT
Excellent.
Ms Lancaster-Usher, Gravesend, Kent
Ms Lancaster-Usher, Gravesend, Kent
January 2012
VERY GOOD SERVICE
Very good service.
Mr Aulsberry, Bromley, Kent
Mr Aulsberry, Bromley, Kent
January 2012
SALESMAN WAS VERY HELPFUL
Excellent.
Salesman was very helpful with everything I asked about.
Mr Madden, Orpington, Kent
Salesman was very helpful with everything I asked about.
Mr Madden, Orpington, Kent
January 2012
INFORMATIVE AND HELPFUL
Mr Brine was very informative and helpful.
Ms Wooloff, West Wickham, Kent
Ms Wooloff, West Wickham, Kent
January 2012
EXCELLENT
Influenced by: Shopping Centre display.
Excellent.
Ms Shurmer, Gravesend, Kent
Excellent.
Ms Shurmer, Gravesend, Kent
January 2012
HE TOOK ALL THE STRESS OUT OF BUYING A NEW CAR
Tyrone could not have been more helpful. He took all the stress out of buying a new car.
Ms Parsons, Croydon, Surrey
Ms Parsons, Croydon, Surrey
January 2012
EXCELLENT
Excellent.
Mr Senturk, Bexleyheath, Kent
Mr Senturk, Bexleyheath, Kent
January 2012
I WOULD HAVE NO PROBLEM IN RECOMMENDING FRIENDS
........ I would have no problem in recommending friends to visit your company and showrooms.
Mr Peacock, Bexleyheath, Kent
Mr Peacock, Bexleyheath, Kent
December 2011
EXCELLENT
Excellent.
Mrs Webber, Sidcup, Kent
Mrs Webber, Sidcup, Kent
December 2011
REFERRED BY FAMILY MEMBER
Referred by family member.
Both Chris Meeks and Ben Searle were very good. Ben was excellent and went the extra mile.
Mrs Futter, Bexley, Kent
Both Chris Meeks and Ben Searle were very good. Ben was excellent and went the extra mile.
Mrs Futter, Bexley, Kent
December 2011
GOOD
Good.
Mr Bacon, Sevenoaks, Kent
Mr Bacon, Sevenoaks, Kent
December 2011
MY WIFE & I ARE VERY PLEASED WITH OUR NEW MOTABILITY CAR
Excellent.
My wife and I are very pleased with our new Motability car, it's the best one we have had in a long time.
MOTABILITY CUSTOMER
Mr Tompsett, Dartford, Kent
My wife and I are very pleased with our new Motability car, it's the best one we have had in a long time.
MOTABILITY CUSTOMER
Mr Tompsett, Dartford, Kent
December 2011
VERY IMPRESSED WITH BOTH THE LEVEL OF SERVICE & FOLLOW UP
Excellent.
Very impressed with both the level of service and follow up after purchasing the vehicle. Steve Luton has been most professional throughout the whole process.
Mr Mangioni, London
Very impressed with both the level of service and follow up after purchasing the vehicle. Steve Luton has been most professional throughout the whole process.
Mr Mangioni, London
December 2011
THE SALES SERVICE I RECEIVED WAS MORE THAN SATISFACTORY
The sales service I received was more than satisfactory. Very pleasant and professional.
Living in Gravesend and working most days in Orpington, then either a courtesy car or lifts to and from servicing would be wonderful.
Mr Bance, Gravesend, Kent
Living in Gravesend and working most days in Orpington, then either a courtesy car or lifts to and from servicing would be wonderful.
Mr Bance, Gravesend, Kent
December 2011
EXCELLENT
Excellent.
Mr Higgins, Welling, Kent
Mr Higgins, Welling, Kent
December 2011
EXCELLENT
Excellent.
Mr Stenning, Essex
Mr Stenning, Essex
December 2011
NOTHING SEEMS TOO MUCH TROUBLE.....
The sales team have always been helpful and nothing seems too much trouble, always smart and polite at all times, especially Jeff Eyers and Rob Osmond.
Being a regular customer we have a good relationship with aftersales service and would like this to continue.
Mr Smith, Gillingham, Kent
Being a regular customer we have a good relationship with aftersales service and would like this to continue.
Mr Smith, Gillingham, Kent
December 2011
JUST CONTINUE THE WAY YOU ARE NOW
Excellent.
Just continue the way you are now.
Mr Welch, Chatham, Kent
Just continue the way you are now.
Mr Welch, Chatham, Kent
December 2011
SEE YOU IN 3 YEARS FOR MY NEXT ONE!
Regular updates received.
Excellent.
Just remind me when a service is due. Otherwise I shouldn't need you for the lifetime of this car. See you in 3 years for my next one!
MOTABILITY CUSTOMER
Mr Brook, Gravesend, Kent
Excellent.
Just remind me when a service is due. Otherwise I shouldn't need you for the lifetime of this car. See you in 3 years for my next one!
MOTABILITY CUSTOMER
Mr Brook, Gravesend, Kent
December 2011
WE WILL BE BACK!
Excellent.
Everything was brilliant - no suggestions!
The sales team and manager was absolutely fantastic. Honest, reliable and we consider that got a very good deal. Thank you. We will be back!
Mrs Patten-Jones, Essex
Everything was brilliant - no suggestions!
The sales team and manager was absolutely fantastic. Honest, reliable and we consider that got a very good deal. Thank you. We will be back!
Mrs Patten-Jones, Essex
December 2011
AFTER SALES SERVICE IS VERY GOOD
Excellent.
After sales service is very good. As this is my first experience with WJ King I have no negative remarks to say.
Mr Fisher, Dartford, Kent
After sales service is very good. As this is my first experience with WJ King I have no negative remarks to say.
Mr Fisher, Dartford, Kent
December 2011
THE SALESMAN WAS POLITE, INFORMATIVE AND FRIENDLY
The salesman was polite, informative and friendly.
Provide a good after service with servicing.
Mr Brown, Orpington, Kent
Provide a good after service with servicing.
Mr Brown, Orpington, Kent
December 2011
GOOD
Good.
Try and make the service a bit more personal.
Mrs Robson, Greenhithe, Kent
Try and make the service a bit more personal.
Mrs Robson, Greenhithe, Kent
December 2011
HAVE BOUGHT FROM YOU BEFORE AND ALWAYS BEEN HAPPY
Excellent.
Have bought from you before and always been happy.
Mrs Paradise, Essex
Have bought from you before and always been happy.
Mrs Paradise, Essex
December 2011
GOOD
Good.
Mr Davis, Dartford, Kent
Mr Davis, Dartford, Kent
December 2011
EXCELLENT SERVICE ALL ROUND
Excellent.
To date it has been an excellent service all round and I cannot think of any other comment at present.
Mrs Ramsey, Gravesend, Kent
To date it has been an excellent service all round and I cannot think of any other comment at present.
Mrs Ramsey, Gravesend, Kent
December 2011
EXCELLENT
Excellent.
Mr George, Gravesend, Kent
Mr George, Gravesend, Kent
December 2011
EXCELLENT
Excellent.
Mr Shrosbree, Erith, Kent
Mr Shrosbree, Erith, Kent
December 2011
EXCELLENT
Excellent.
Mr Dumont, Dartford, Kent
Mr Dumont, Dartford, Kent
December 2011
GUY'S VERY GOOD
Guy's very good.
Please put me in the holiday draw. Anywhere hot will do.
Ha ha!
Mr Fothergill, Dartford, Kent
Please put me in the holiday draw. Anywhere hot will do.
Ha ha!
Mr Fothergill, Dartford, Kent
December 2011
THE SALES PERSON I DEALT WITH WAS GREAT
Excellent.
I received a phone call a week later regarding my car. I sent an email but haven't had a response yet.
I had problems with my previous car from another dealer. However, the sales person I dealt with was great. Honest and upfront.
Miss Cole, Surrey
I received a phone call a week later regarding my car. I sent an email but haven't had a response yet.
I had problems with my previous car from another dealer. However, the sales person I dealt with was great. Honest and upfront.
Miss Cole, Surrey
December 2011
REALLY PLEASED WITH THE SERVICE WE RECEIVED
Good.
Really pleased with the service we received from David and be brought the mats around to our house as I didn't want to drive all the way to Bromley.
Mrs Edwards, Surrey
Really pleased with the service we received from David and be brought the mats around to our house as I didn't want to drive all the way to Bromley.
Mrs Edwards, Surrey
December 2011
IF THE AFTERSALES TEAM ARE AS PROFESSIONAL AS DAVID RONDEAU.
Excellent.
If the aftersales team are as professional as David Rondeau we will be well satisfied. Thank you.
Mrs Nichols, Bromley, Kent
If the aftersales team are as professional as David Rondeau we will be well satisfied. Thank you.
Mrs Nichols, Bromley, Kent
December 2011
THE SERVICE I GOT FROM DARREN WAS SUPERB
Excellent.
The service I got from Darren was superb and was the major contributor to me buying from Kings. To improve aftersales keep me informed and of any offers or promotions available suitable to my vehicle.
Mr Harper, Orpington, Kent
The service I got from Darren was superb and was the major contributor to me buying from Kings. To improve aftersales keep me informed and of any offers or promotions available suitable to my vehicle.
Mr Harper, Orpington, Kent
December 2011
EXCELLENT
Excellent.
Mrs Blackwell, Beckenham, Kent
Mrs Blackwell, Beckenham, Kent
December 2011
EXCELLENT
Excellent.
Mr Bennett, Orpington, Kent
Mr Bennett, Orpington, Kent
December 2011
I CANNOT THINK THAT I COULD HAVE BEEN BETTER LOOKED AFTER
Excellent.
I cannot think that I could have been better looked after. Tony Phillips really went the extra mile in helping me - even giving me a mini practical lesson as I haven't driven for many years.
Mr Llewellyn, London
I cannot think that I could have been better looked after. Tony Phillips really went the extra mile in helping me - even giving me a mini practical lesson as I haven't driven for many years.
Mr Llewellyn, London
December 2011
EXCELLENT
Excellent.
MOTABILITY CUSTOMER
Mr Lane, Dartford, Kent
MOTABILITY CUSTOMER
Mr Lane, Dartford, Kent
December 2011
EXCELLENT
Excellent.
MOTABILITY CUSTOMER
Mrs Raymond, London
MOTABILITY CUSTOMER
Mrs Raymond, London
December 2011
I HAVE ALWAYS BEEN SATISFIED WITH ALL BUSINESS TRANSACTIONS
Professional, sympathetic, promptness in service, friendly.
I have always been satisfied with all business transactions with your garage.
MOTABILITY CUSTOMER
Ms Rice, Sidcup, Kent
I have always been satisfied with all business transactions with your garage.
MOTABILITY CUSTOMER
Ms Rice, Sidcup, Kent
December 2011
EXCELLENT SERVICE
Excellent service. Very polite and helpful.
MOTABILITY CUSTOMER
Ms Price, London
MOTABILITY CUSTOMER
Ms Price, London
November 2011
GOOD STANDARDS - KEEP IT UP
Regular updates received.
Excellent.
Ian was very helpful as he provided me with excellent customer service along with Paul, his colleague, who dealt with me whenever Ian was not around. Good standards. Keep it up.
MOTABILITY CUSTOMER
Mr Ansong, London
Excellent.
Ian was very helpful as he provided me with excellent customer service along with Paul, his colleague, who dealt with me whenever Ian was not around. Good standards. Keep it up.
MOTABILITY CUSTOMER
Mr Ansong, London
November 2011
EXCELLENT
Excellent.
Very pleased with the car and Steven Lack from Welling Suzuki was very helpful.
Miss Pearse, Erith, Kent
Very pleased with the car and Steven Lack from Welling Suzuki was very helpful.
Miss Pearse, Erith, Kent
November 2011
GOOD
Good.
Simply to provide a helpful response if problems arise.
Mrs Donnelly, London
Simply to provide a helpful response if problems arise.
Mrs Donnelly, London
November 2011
EXCELLENT
Excellent.
Operate same professional attitudes in your service areas as sales.
Mrs Gates, London
Operate same professional attitudes in your service areas as sales.
Mrs Gates, London
November 2011
HE WASN'T PUSHY IN ANY WAY
Mr Ansell was very helpful and efficient. He wasn't pushy in any way, an excellent salesman!
Ms Gray, Bexleyheath, Kent
Ms Gray, Bexleyheath, Kent
November 2011
EXCELLENT
Excellent.
Jennie has been extremely helpful, keeping in touch throughout.
Mrs Scorey, Dartford, Kent
Jennie has been extremely helpful, keeping in touch throughout.
Mrs Scorey, Dartford, Kent
November 2011
GOOD
Good.
A courtesy vehicle whilst mine is being serviced etc. would be nice.
Mrs Thompson, Sevenoaks, Kent
A courtesy vehicle whilst mine is being serviced etc. would be nice.
Mrs Thompson, Sevenoaks, Kent
November 2011
SERVICE SO FAR HAS BEEN EXCELLENT
Excellent.
Service so far has been excellent, just keep it up with the after sales service.
Mrs Crone, Dartford, Kent
Service so far has been excellent, just keep it up with the after sales service.
Mrs Crone, Dartford, Kent
November 2011
VERY HAPPY WITH THE SALES PROCESS
Excellent.
Very happy with the sales process and received good advice and personal service from Ben.
Mr Meynell, Sidcup, Kent
Very happy with the sales process and received good advice and personal service from Ben.
Mr Meynell, Sidcup, Kent
November 2011
REGULAR UPDATES RECEIVED
Regular updates received.
Excellent.
I believe the service I received will continue and it will always be an excellent one.
MOTABILITY CUSTOMER
Mrs Ali, London
Excellent.
I believe the service I received will continue and it will always be an excellent one.
MOTABILITY CUSTOMER
Mrs Ali, London
November 2011
KEEP UP THE GOOD SERVICE
Keep up the good service that I have received up to date.
Mrs May, Erith, Kent
Mrs May, Erith, Kent
November 2011
CHANGE CAR EVERY 3 YEARS (PASSPORT SCHEME)
Change car every 3 years (Passport Scheme).
Happy with sales service.
I've had a new car from you every 3 years since 1954 - A55 Albany Park, first car.
Mr Sherry, Sidcup, Kent
Happy with sales service.
I've had a new car from you every 3 years since 1954 - A55 Albany Park, first car.
Mr Sherry, Sidcup, Kent
November 2011
MORE THAN HAPPY WITH THE SERVICE
More than happy with the service.
A very professional salesman.
Ms Cozens, Maidstone, Kent
A very professional salesman.
Ms Cozens, Maidstone, Kent
November 2011
EXCELLENT
Excellent.
Mr Martin, Gillingham, Kent
Mr Martin, Gillingham, Kent
November 2011
EXCELLENT
Excellent.
Prompt attention to any problems we get.
Mr Browning, Bexleyheath, Kent
Prompt attention to any problems we get.
Mr Browning, Bexleyheath, Kent
November 2011
CONTACTED ME AS AGREED ONE WEEK AFTER COLLECTION
Good.
The salesman Steve contacted me as agreed one week after collection to check I was happy with the car and explained any queries I had.
Mrs Randerson, Gillingham, Kent
The salesman Steve contacted me as agreed one week after collection to check I was happy with the car and explained any queries I had.
Mrs Randerson, Gillingham, Kent
November 2011
KEEP UP THE GOOD WORK & COMMUNICATION
Excellent.
Keep up the good work and communication that I've been receiving up to now.
MOTABILITY CUSTOMER
Mr Soutar, Gravesend, Kent
Keep up the good work and communication that I've been receiving up to now.
MOTABILITY CUSTOMER
Mr Soutar, Gravesend, Kent
November 2011
EXCELLENT
Excellent.
Special offers, the loyalty bonus and 0% finance persuaded me to purchase a new Vauxhall when initially I was looking at other cars.
Mr Kleywegt, Gravesend, Kent
Special offers, the loyalty bonus and 0% finance persuaded me to purchase a new Vauxhall when initially I was looking at other cars.
Mr Kleywegt, Gravesend, Kent
November 2011
A PLEASURE TO DO BUSINESS WITH HIM
Excellent.
I cannot thank Stephen Laurence enough. He talked me through all the questions that I asked and took time to come out with me for a test drive even though he was extremely busy. The after sales service is brilliant, it was really good to know he cared about how I was getting on with the new car. A pleasure to do business with him.
Mrs Milroy, Sevenoaks, Kent
I cannot thank Stephen Laurence enough. He talked me through all the questions that I asked and took time to come out with me for a test drive even though he was extremely busy. The after sales service is brilliant, it was really good to know he cared about how I was getting on with the new car. A pleasure to do business with him.
Mrs Milroy, Sevenoaks, Kent
November 2011
FIRST CLASS
First class.
Please carry on with your excellent service as always.
Ms Mills, Dartford, Kent
Please carry on with your excellent service as always.
Ms Mills, Dartford, Kent
November 2011
VERY HELPFUL
Very helpful.
Ms Axelson, Dartford, Kent
Ms Axelson, Dartford, Kent
November 2011
FRIENDLY
Friendly.
Mr McGreger, Middlesex
Mr McGreger, Middlesex
November 2011
EXCELLENT
Excellent.
Mr Freestone, Greenhithe, Kent
Mr Freestone, Greenhithe, Kent
November 2011
THE BEST SERVICE I HAVE HAD FROM A CAR DEALER
Excellent.
Could not have asked for better assistance. The best service I have had from a car dealer, especially as I am disabled. You went out of your way to help me, and in this day and age that's saying something.
Well done.
MOTABILITY CUSTOMER
Mrs Stratford, South Ockendon, Essex
Could not have asked for better assistance. The best service I have had from a car dealer, especially as I am disabled. You went out of your way to help me, and in this day and age that's saying something.
Well done.
MOTABILITY CUSTOMER
Mrs Stratford, South Ockendon, Essex
November 2011
EXCELLENT
Excellent.
Email reminder of Service/Lifetime Warranty works due.
Mr Wilson, Bexley, Kent
Email reminder of Service/Lifetime Warranty works due.
Mr Wilson, Bexley, Kent
November 2011
IF YOUR AFTERSALES IS AS GOOD AS YOUR SALES CONSULTANT....
Excellent.
If your aftersales service is as good as your sales consultant I will be well pleased. Let's wait and see.
Mr O'Flaherty, Orpington, Kent
If your aftersales service is as good as your sales consultant I will be well pleased. Let's wait and see.
Mr O'Flaherty, Orpington, Kent
November 2011
VERY GOOD
Very good.
Mr Beven, Orpington, Kent
Mr Beven, Orpington, Kent
November 2011
EXCELLENT
Excellent.
Mrs Johnston, Croydon, Surrey
Mrs Johnston, Croydon, Surrey
November 2011
BY CONTINUING TO RECEIVE THAT PERSONAL TOUCH
Excellent.
By continuing to receive that personal touch.
MOTABILITY QUESTIONNAIRE
Mr New, London
By continuing to receive that personal touch.
MOTABILITY QUESTIONNAIRE
Mr New, London
November 2011
EXCELLENT
You have already arranged an appointment to help me use my phone with the car as I did not bring it with me on the day I collected the car.
In the future it would be helpful if I can come in with any queries.
Mrs Lee, Orpington, Kent
In the future it would be helpful if I can come in with any queries.
Mrs Lee, Orpington, Kent
November 2011
EXCELLENT
Excellent.
Do not bombard us with information but keep us up to date with important dates such as service reminders.
Mr Hart, Bromley, Kent
Do not bombard us with information but keep us up to date with important dates such as service reminders.
Mr Hart, Bromley, Kent
November 2011
VERY HELPFUL AND PLEASANT
I found Mr Ian Warnock very pleasant and helpful. Thank you.
Mr Wallis, Orpington, Kent
Mr Wallis, Orpington, Kent
November 2011
REACT IN A POSITIVE MANNER TO ANY PROBLEMS
Excellent.
Just by being able to react in a positive manner to any problems I might encounter.
Mr Brown, Bromley, Kent
Just by being able to react in a positive manner to any problems I might encounter.
Mr Brown, Bromley, Kent
November 2011
TO KEEP UP THE HIGH STANDARD WE HAVE SO FAR RECEIVED
Excellent.
To keep up the high standard we have so far received from you.
Mr Valet, West Wickham, Kent
To keep up the high standard we have so far received from you.
Mr Valet, West Wickham, Kent
November 2011
EXCELLENT
Previous experience.
Excellent.
Mr Tottman, West Wickham, Kent
Excellent.
Mr Tottman, West Wickham, Kent
November 2011
CARRY ON WITH THE GOOD WORK
Excellent.
Carry on with the good work.
Mr Watson, Chislehurst, Kent
Carry on with the good work.
Mr Watson, Chislehurst, Kent
November 2011
VERY GOOD ADVICE & HELP
Very good advice and help in our second new car purchase from Tony.
Ms Reader, Sevenoaks, Kent
Ms Reader, Sevenoaks, Kent
November 2011
EXCELLENT
Direct contact.
Excellent.
Mr Stratford, Oxted, Surrey
Excellent.
Mr Stratford, Oxted, Surrey
November 2011
VERY GOOD
Very good.
Ms Webster, Beckenham, Kent
Ms Webster, Beckenham, Kent
November 2011
PLEASED TO DO BUSINESS WITH YOURSELVES IN THE FUTURE
I liked i20 Hyundai to look at, plus it received a really good review in 'What Car' magazine.
I considered Tony Phillips conducted the whole car buying superbly, no hitches and he had a nice friendly personality.
Well at the moment the car is superb, no faults, and the purchase of the vehicle was headache free, especially as we have the disability forms to deal with.
I shall be pleased to do business with yourselves in the future.
Mr Patrick, Bromley, Kent
I considered Tony Phillips conducted the whole car buying superbly, no hitches and he had a nice friendly personality.
Well at the moment the car is superb, no faults, and the purchase of the vehicle was headache free, especially as we have the disability forms to deal with.
I shall be pleased to do business with yourselves in the future.
Mr Patrick, Bromley, Kent
November 2011
GOOD
Good.
Mrs J Quilligan, London
Mrs J Quilligan, London
November 2011
PLEASANT, HELPFUL WITHOUT PRESSURE
Pleasant, helpful, without pressure.
Ms Barrett, Orpington, Kent
Ms Barrett, Orpington, Kent
November 2011
VERY GOOD AND KIND SERVICE
Had previous Motability car. Liked the service so stayed.
Very good and kind service. He couldn't do enough for us.
Very happy. Thanks.
MOTABILUTY CUSTOMER
Mr Bowen, Erith, Kent
Very good and kind service. He couldn't do enough for us.
Very happy. Thanks.
MOTABILUTY CUSTOMER
Mr Bowen, Erith, Kent
November 2011
4 PREVIOUS NEW CARS PURCHASED BY OUR HOUSEHOLD
4 previous new cars purchased by our household.
Very good.
It would be appreciated if a free courtesy car was made available for when a car is in for service, etc. to eliminate the extreme inconvenience we have encountered in the past.
Mr Walshe, Bexley, Kent
Very good.
It would be appreciated if a free courtesy car was made available for when a car is in for service, etc. to eliminate the extreme inconvenience we have encountered in the past.
Mr Walshe, Bexley, Kent
November 2011
THANK YOU DARTFORD WJ KING
I just wanted to say thank you for such good service today.
My car was recalled so needed to have the brakes done - your chap collected my car from my work, such a lovely friendly guy and Carol on Service kept me updated throughout the day.
I can see why I bought my car from you now.
Thank you Dartford WJ King.
SERVICE CUSTOMER
Miss Jacobs, Sidcup, Kent
My car was recalled so needed to have the brakes done - your chap collected my car from my work, such a lovely friendly guy and Carol on Service kept me updated throughout the day.
I can see why I bought my car from you now.
Thank you Dartford WJ King.
SERVICE CUSTOMER
Miss Jacobs, Sidcup, Kent
October 2011
THE BEST CUSTOMER SERVICE I HAVE RECEIVED IN A LONG TIME
I am writing in praise of Kevin Rolph, one of your employees at your Woolwich dealership.
I'm so impressed by his inter-personal skills, his knowledge, his determination to find resolutions to issues, his professionalism, commitment to making me feel valued, listened to and above all he is true to his word.
His is by far the best customer service I have received in a long time.
SERVICE CUSTOMER
M.B., London
I'm so impressed by his inter-personal skills, his knowledge, his determination to find resolutions to issues, his professionalism, commitment to making me feel valued, listened to and above all he is true to his word.
His is by far the best customer service I have received in a long time.
SERVICE CUSTOMER
M.B., London
October 2011
EXCELLENT
Excellent.
Send me some mats please!
Mr Timmins, Orpington, Kent
Send me some mats please!
Mr Timmins, Orpington, Kent
October 2011
CHARLTON ATHLETIC PROMOTION
Charlton Athletic promotion.
Excellent.
I'm sure any service I receive in the future will be to the high standard already received.
Mr Sweeney, London
Excellent.
I'm sure any service I receive in the future will be to the high standard already received.
Mr Sweeney, London
October 2011
CONTINUE AS IS
Regular updates received.
Excellent.
Continue as is.
MOTABILITY CUSTOMER
Mr Randall, London
Excellent.
Continue as is.
MOTABILITY CUSTOMER
Mr Randall, London
October 2011
IAN GERMANY WAS EXCELLENT IN EXPLAINING DETAILS
Ian Germany was excellent in explaining details of vehicle and Motability.
Just keep salesmen like Ian Germany on your sales team.
MOTABILITY CUSTOMER
Mr Long, London
Just keep salesmen like Ian Germany on your sales team.
MOTABILITY CUSTOMER
Mr Long, London
October 2011
BEST CUSTOMER SERVICE OUT OF THE VAUXHALL BRANCHES VISITED
Best customer service out of the Vauxhall branches visited.
Excellent.
Miss Wesbroom, Chatham, Kent
Excellent.
Miss Wesbroom, Chatham, Kent
October 2011
MET MY CRITERIA PERFECTLY WITH THE MODEL THEY SELECTED
I was looking for a new car and the sales team met my criteria perfectly with the model they selected for me.
Great service from all staff, especially Nathan.
Mr Light, Swanscombe, Kent
Great service from all staff, especially Nathan.
Mr Light, Swanscombe, Kent
October 2011
.....HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE
I have been a Kings customer for many years and have always been satisfied with the service I have received from the Farningham branch.
Note I purchased this particular car from Swanley (opposite the Bull) but note it is not listed in the drop down menu above.
Mr Hayward, Swanley, Kent
Note I purchased this particular car from Swanley (opposite the Bull) but note it is not listed in the drop down menu above.
Mr Hayward, Swanley, Kent
October 2011
HAVE BEEN A CUSTOMER FOR OVER 20 YEARS
Have been a customer for over 20 years.
Excellent.
Mr Phyall, Gravesend, Kent
Excellent.
Mr Phyall, Gravesend, Kent
October 2011
I KNOW YOU'LL BE THERE TO HELP
Excellent.
It's the fact that if I have a problem with the car, I know you'll be there to help, whether it's parts or something more serious.
Mr Webb, Rochester, Kent
It's the fact that if I have a problem with the car, I know you'll be there to help, whether it's parts or something more serious.
Mr Webb, Rochester, Kent
October 2011
EXCELLENT
Excellent.
I would like the car to be collected and delivered for servicing.
Mrs Hutley, Orpington, Kent
I would like the car to be collected and delivered for servicing.
Mrs Hutley, Orpington, Kent
October 2011
CONTINUE WITH QUALITY OF SERVICE OFFERED TO DATE
Past experience.
Excellent.
Keep garage at Strood site and continue with quality of service offered to date.
Mrs Pike, Rochester, Kent
Excellent.
Keep garage at Strood site and continue with quality of service offered to date.
Mrs Pike, Rochester, Kent
October 2011
GREAT SERVICE
Excellent.
Nathan great service and professional from the offset. "Keep this man"
Miss Brown, London
Nathan great service and professional from the offset. "Keep this man"
Miss Brown, London
October 2011
BELOW AVERAGE
Below average.
Mrs Walton, Sidcup, Kent
Mrs Walton, Sidcup, Kent
October 2011
A VERY PROFESSIONAL AND EXCELLENT SERVICE
Excellent.
A very professional and excellent service.
Mr Goldsmith, Bromley, Kent
A very professional and excellent service.
Mr Goldsmith, Bromley, Kent
October 2011
VERY SATISFIED
Excellent.
Very satisfied.
Mrs O'Brien, Bromley
Very satisfied.
Mrs O'Brien, Bromley
October 2011
COMPLETED SATISFIED WITH THE WAY VAUXHALL HAS TREATED ME
I have always been completely satisfied with the way that Vauxhall has treated me.
Mrs Heneghan, Dartford, Kent
Mrs Heneghan, Dartford, Kent
October 2011
100% IN EACH DEPARTMENT
We have found WJ King to be 100% in each department.
Mr Derrick Medlen is 100%.
Mr Christmas, West Malling, Kent
Mr Derrick Medlen is 100%.
Mr Christmas, West Malling, Kent
October 2011
AVERAGE
Average.
Mrs Hunt, Sidcup, Kent
Mrs Hunt, Sidcup, Kent
October 2011
GOOD
Good.
Carry on with the good service.
Mr Preston, Dartford, Kent
Carry on with the good service.
Mr Preston, Dartford, Kent
October 2011
REGULAR UPDATES RECEIVED
Excellent.
Regular updates received.
Couple of problems with car, fix these promptly.
MOTABILITY CUSTOMER
Regular updates received.
Couple of problems with car, fix these promptly.
MOTABILITY CUSTOMER
October 2011
EXCELLENT
Excellent.
Regular updates received.
MOTABILITY CUSTOMER
Miss Curtis, Sidcup, Kent
Regular updates received.
MOTABILITY CUSTOMER
Miss Curtis, Sidcup, Kent
October 2011
GOOD
Good.
Mr Slatter, Dartford, Kent
Mr Slatter, Dartford, Kent
October 2011
NO IMPROVEMENT NEEDED
Excellent.
All very professional, no improvement needed.
MOTABILITY CUSTOMER
Miss Chidgey, Orpington
All very professional, no improvement needed.
MOTABILITY CUSTOMER
Miss Chidgey, Orpington
October 2011
THANKS AGAIN!
Good.
Andy was excellent an guided me through the process step by step. All the staff were very friendly and extremely helpful. Thanks again!
Miss Watson, London
Andy was excellent an guided me through the process step by step. All the staff were very friendly and extremely helpful. Thanks again!
Miss Watson, London
October 2011
EXCELLENT
Excellent.
I wouldn't necessarily expect a call from the salesman after the sale, however I would like to know he is available to contact should I need anything in future (which he said he would be and gave me his number).
Miss Tear, Greenhithe, Kent
I wouldn't necessarily expect a call from the salesman after the sale, however I would like to know he is available to contact should I need anything in future (which he said he would be and gave me his number).
Miss Tear, Greenhithe, Kent
October 2011
THERE IS NOTHING MORE YOU COULD DO
Excellent.
There is nothing more you could do, the service has been excellent.
MOTABILITY CUSTOMER
Mr Smith, Swanley, Kent
There is nothing more you could do, the service has been excellent.
MOTABILITY CUSTOMER
Mr Smith, Swanley, Kent
October 2011
VERY IMPRESSED WITH THE SERVICE
Excellent.
Jenny was very helpful throughout the whole process. Very impressed with the service.
MOTABILITY CUSTOMER
Mrs Horton, London
Jenny was very helpful throughout the whole process. Very impressed with the service.
MOTABILITY CUSTOMER
Mrs Horton, London
October 2011
EFFICIENT & MOST PLEASANT TO DEAL WITH!
Efficient and most pleasant to deal with!
Mrs Midwinter, Bexley, Kent
Mrs Midwinter, Bexley, Kent
October 2011
VERY NICE YOUNG MAN
Drive past on my way to work and knew I wanted a Picanto.
Very nice young man with lots of patience.
Mrs Heasman, Orpington, Kent
Very nice young man with lots of patience.
Mrs Heasman, Orpington, Kent
October 2011
OFFERS FOR SEASON TICKET HOLDERS AT CHARLTON
Offers for season ticket holders at Charlton.
Friendly, helpful staff.
Mr O'Sullivan, London
Friendly, helpful staff.
Mr O'Sullivan, London
October 2011
CAN'T FAULT THE TEAM
Excellent.
I have had a follow up phone call and the car has been recalled for a malfunction that I was unaware of. The company will pick up my car and drop it back, which is very convenient to me. Can't fault the team.
Mrs Ward, Dartford, Kent
I have had a follow up phone call and the car has been recalled for a malfunction that I was unaware of. The company will pick up my car and drop it back, which is very convenient to me. Can't fault the team.
Mrs Ward, Dartford, Kent
October 2011
PROFESSIONAL EXPERTISE
Excellent.
I was very impressed with Nathan's manner and professional expertise. He is a credit to you.
Mr Yates, Dartford, Kent
I was very impressed with Nathan's manner and professional expertise. He is a credit to you.
Mr Yates, Dartford, Kent
October 2011
COMPLETELY SATISFIED
Excellent.
I was completely satisfied with the service provided.
Mrs Churchward, Rochester, Kent
I was completely satisfied with the service provided.
Mrs Churchward, Rochester, Kent
October 2011
REGULAR UPDATES RECEIVED
Excellent.
Regular updates received.
MOTABILITY CUSTOMER
Mrs Sheehan, Grays, Essex
Regular updates received.
MOTABILITY CUSTOMER
Mrs Sheehan, Grays, Essex
October 2011
EXCELLENT
Excellent.
Mr Evans, Greenhithe, Kent
Mr Evans, Greenhithe, Kent
October 2011
VERY EFFICIENT, FRIENDLY
He was very efficient, friendly and fully up to date with all aspects of the car I purchased.
It would be helpful if you collected the car for service and returned it same day.
Mr Field, Longfield, Kent
It would be helpful if you collected the car for service and returned it same day.
Mr Field, Longfield, Kent
October 2011
VERY PROFESSIONAL AND EXTREMELY PLEASANT TO DEAL WITH
I would like to say how lucky the dealership is to have staff like Gary and Rebecca. They are both very professional and extremely pleasant to deal with. Obviously experience and training are relevant but certain traits come naturally.
I do not think these abilities to relate to an ever increasing variety of customers should go unmentioned.
SERVICE CUSTOMER
Mr Catlin, Welling, Kent
I do not think these abilities to relate to an ever increasing variety of customers should go unmentioned.
SERVICE CUSTOMER
Mr Catlin, Welling, Kent
September 2011
THE SERVICE I HAVE RECEIVED HAS BEEN TOP CLASS
Can I take the opportunity of thanking you for picking up my Peugeot when it was due to be serviced........
The service I have received has been top class.
When I call, I find your staff really helpful and friendly. What is really important for me is courtesy, kindness and helpfulness and this is what I get from you.
SERVICE CUSTOMER
Miss Turner, Orpington, Kent
The service I have received has been top class.
When I call, I find your staff really helpful and friendly. What is really important for me is courtesy, kindness and helpfulness and this is what I get from you.
SERVICE CUSTOMER
Miss Turner, Orpington, Kent
September 2011
IT WAS SO GOOD TO BE LOOKED AFTER SO PROFESSIONALLY
I'm sure I'll be very satisfied with the aftersales service which has been offered. It was so good to be looked after so professionally as I was by Mr Steven Lack.
Mrs Fox, Bexley, Kent
Mrs Fox, Bexley, Kent
September 2011
EXCELLENT
Excellent.
Keep doing what you did for us.
Mr Bevis, Bromley, Kent
Keep doing what you did for us.
Mr Bevis, Bromley, Kent
September 2011
VERY GOOD SERVICE
Excellent.
Very good service.
Mr Cayzer, Orpington, Kent
Very good service.
Mr Cayzer, Orpington, Kent
September 2011
WE ARE VERY IMPRESSED WITH W J KING
We are very impressed with WJ King, especially the salesman Jeff Ayres. He was very professional from the start, as were all other staff including the chap who took us on our test drive. We had a courtesy call and an email within 3 days of our first contact with WJ King.
If the aftersales service continues in the manner we have been treated so far, we would have no complaints.
Mrs Tilley, Gillingham, Kent
If the aftersales service continues in the manner we have been treated so far, we would have no complaints.
Mrs Tilley, Gillingham, Kent
September 2011
PERFECTLY SATISFIED, NO OTHER REQUIREMENTS NEEDED
Excellent.
Perfectly satisfied, no other requirements needed.
Mr Bennet, West Malling, Kent
Perfectly satisfied, no other requirements needed.
Mr Bennet, West Malling, Kent
September 2011
EXCELLENT
Sat was excellent ...... a credit to WJ King.
Mr King, Chislehurst, Kent
Mr King, Chislehurst, Kent
September 2011
HAVE ALREADY RECOMMENDED YOU TO FRIENDS AND FAMILY
Your consultant David was very friendly and helpful at the time of purchase. And we have been very impressed with the follow up after sales calls.
Have already recommended you to friends and family.
Mrs Murray, Hertford
Have already recommended you to friends and family.
Mrs Murray, Hertford
September 2011
OVERALL A GREAT EXPERIENCE
Nathan was so helpful, even to the point of ringing me back a week after I bought the car to make sure I was happy with my purchase.
Overall a great experience. Thank you.
Mr Green, Swanscombe, Kent
Overall a great experience. Thank you.
Mr Green, Swanscombe, Kent
September 2011
VERY GOOD AND POLITE
Very good and polite.
Mr Hough, London
Mr Hough, London
September 2011
VERY HELPFUL AND STRAIGHTFORWARD
Very helpful and straightforward.
Ms Pulfer, Bexleyheath, Kent
Ms Pulfer, Bexleyheath, Kent
September 2011
QUALITY AND VALUE AND GOOD PRICE
Quality and value and good price.
Excellent sales person.
Mr Mensah, London
Excellent sales person.
Mr Mensah, London
September 2011
FIRST CLASS!
First class!
Mr Brooks, Bexleyheath, Kent
Mr Brooks, Bexleyheath, Kent
September 2011
EXCELLENT
Excellent.
Mr Belk, Sidcup, Kent
Mr Belk, Sidcup, Kent
September 2011
FRIENDLY, HELPFUL AND CARING
Friendly, helpful and caring.
Mr Bull, Maidstone, Kent
Mr Bull, Maidstone, Kent
September 2011
A VERY PLEASANT YOUNG MAN
Guy, a very pleasant young man. Also aftersales service.
Ms Cook, Dartford, Kent
Ms Cook, Dartford, Kent
September 2011
EXCELLENT SERVICE
Excellent service from Mr Rob Haines.
Mr Miller, Tonbridge, Kent
Mr Miller, Tonbridge, Kent
September 2011
VERY HELPFUL
Very helpful.
Ms Boxall, Orpington, Kent
Ms Boxall, Orpington, Kent
September 2011
HAVE ALWAYS BEEN COMPLETED SATISFIED
I have dealt with WJ King for many years (and before that with Cliffords) and have always been completely satisfied with the service I have received. The staff are always very friendly and helpful.
SERVICE CUSTOMER
Patricia, London
SERVICE CUSTOMER
Patricia, London
September 2011
FIRST CLASS
No complaints. First class.
MOTABILITY CUSTOMER
Mr Rowe, London
MOTABILITY CUSTOMER
Mr Rowe, London
September 2011
EVERYTHING WENT SMOOTHLY
Everything went smoothly.
MOTABILITY CUSTOMER
Mrs Adeyemi, London
MOTABILITY CUSTOMER
Mrs Adeyemi, London
September 2011
EXCELLENT - AS ALWAYS
Excellent - as always.
Mr Wright, Orpington, Kent
Mr Wright, Orpington, Kent
August 2011
MY VERY FIRST ENCOUNTER WITH AN UNPUSHY CAR SALESMAN
I would like to say thank you to Mr Michael Morgan. My very first encounter with an unpushy car salesman. A credit to WJ King of Bromley.
Mrs Hall, Ashford, Kent
Mrs Hall, Ashford, Kent
August 2011
IT WAS A PLEASURE TO DEAL WITH THE COMPANY
.... Standard plus the information about the Motability car and its workings a great help. At no time did I feel under any pressure and it was a pleasure to deal with the Company.
MOTABILITY CUSTOMER
Mrs Meacham, Orpington, Kent
MOTABILITY CUSTOMER
Mrs Meacham, Orpington, Kent
August 2011
ABOVE AND BEYOND LEVEL OF SERVICE
Your salesman provided an above and beyond level of service.
MOTABILITY CUSTOMER
Mr Simpson, Croydon
MOTABILITY CUSTOMER
Mr Simpson, Croydon
August 2011
TOP MARKS
Top marks, no comment. Your salesman Steve should be commended.
MOTABILITY CUSTOMER
Mr Moss, London
MOTABILITY CUSTOMER
Mr Moss, London
August 2011
MOST USEFUL THING IS COLLECTION AND DELIVERY OF VEHICLE
The most useful thing to me is collection and delivery of vehicle when it comes back for service. This service was offered by Mr Smith.
MOTABILITY CUSTOMER
Mrs Mann, Gravesend, Kent
MOTABILITY CUSTOMER
Mrs Mann, Gravesend, Kent
August 2011
HIGH LEVEL OF EFFICIENCY AND COURTEOUSNESS
...... By continuing the high level of efficiency and courteousness accorded to me throughout.
MOTABILITY CUSTOMER
Mrs Glenister, Sevenoaks, Kent
MOTABILITY CUSTOMER
Mrs Glenister, Sevenoaks, Kent
August 2011
VERY GOOD
Up till yet it has been very good.
MOTABILITY CUSTOMER
Mr Moody, Bexleyheath, Kent
MOTABILITY CUSTOMER
Mr Moody, Bexleyheath, Kent
August 2011
EXCELLENT
Excellent!
Mr Stickells, Gravesend, Kent
Mr Stickells, Gravesend, Kent
August 2011
VERY HAPPY WITH HIS ASSISTANCE
Very happy with his assistance.
Mr White, Erith, Kent
Mr White, Erith, Kent
August 2011
IT WAS A PLEASURABLE EXPERIENCE
Ben was helpful, patient, intelligent and funny. All the staff were friendly. It was a pleasurable experience.
Mr Hopewell, London
Mr Hopewell, London
August 2011
VERY PLEASED WITH THE SERVICE WE RECEIVED
We were very pleased with the service we received with WJ King, so decided to go back there when the time came to change our car.
Service was very good. Jennie was always friendly and helpful and did everything to make sure we were happy with the new car.
MOTABILITY CUSTOMER
Mrs Russon, Sidcup, Kent
Service was very good. Jennie was always friendly and helpful and did everything to make sure we were happy with the new car.
MOTABILITY CUSTOMER
Mrs Russon, Sidcup, Kent
August 2011
EXTREMELY HELPFUL
Extremely helpful, answering many queries.
As a disabled person I found no problems with access to the showroom.
Mrs Burchill, Orpington, Kent
As a disabled person I found no problems with access to the showroom.
Mrs Burchill, Orpington, Kent
August 2011
VERY PERSONAL TOUCH - REALLY IMPRESSED
Very personal touch - really impressed.
Had a follow-up phone call a week after buying the car - this was really good.
Mrs Bush, Bexleyheath, Kent
Had a follow-up phone call a week after buying the car - this was really good.
Mrs Bush, Bexleyheath, Kent
August 2011
VERY HELPFUL
Very helpful.
Mr Chiesman, London
Mr Chiesman, London
August 2011
VERY PLEASED WITH THE SERVICE
Looking for a new family car, so did the rounds of the dealers. Also bought cars from here before.
Excellent, lots of info, friendly but not pushy, really nice, very pleased with the service.
Mr Whitmore, Sidcup, Kent
Excellent, lots of info, friendly but not pushy, really nice, very pleased with the service.
Mr Whitmore, Sidcup, Kent
August 2011
VERY GOOD
It was very good, initially by Paul and then by Rob.
Mr Jarvis, Chatham, Kent
Mr Jarvis, Chatham, Kent
August 2011
STEVE THE SALES CONSULTANT WAS EXCELLENT
Steve the Sales Consultant was excellent.
Mr Skilling, Rochester, Kent
Mr Skilling, Rochester, Kent
August 2011
VERY HELPFUL
Very helpful.
Mr Coley, Gillingham, Kent
Mr Coley, Gillingham, Kent
August 2011
FRIENDLY, PROFESSIONAL AND NOT PUSHY!
Friendly, professional and not pushy!
Mr King, Maidstone, Kent
Mr King, Maidstone, Kent
August 2011
HELPFUL, FRIENDLY, INFORMATIVE AND SINCERE
A friend purchased one.
Helpful, friendly, informative and sincere.
Mr Hill, Maidstone, Kent
Helpful, friendly, informative and sincere.
Mr Hill, Maidstone, Kent
August 2011
WJ KING IN THE PAST HAS GIVEN ME GOOD SERVICE
WJ King in the past has given me good service.
He (Robert Osmond) was pleasant, helpful and kept us informed.
Mr Overy, Dartford, Kent
He (Robert Osmond) was pleasant, helpful and kept us informed.
Mr Overy, Dartford, Kent
August 2011
ROBERT OSMOND WAS EXCELLENT
Robert Osmond was excellent from initial enquiry to vehicle collection.
Mr Shepherd, Peacehaven, East Sussex
Mr Shepherd, Peacehaven, East Sussex
August 2011
CANNOT FAULT WAYNE MANN
Cannot fault Wayne Mann.
MOTABILITY CUSTOMER
Mr Abbott, Gravesend, Kent
MOTABILITY CUSTOMER
Mr Abbott, Gravesend, Kent
August 2011
VERY GOOD
Very good.
MOTABILITY CUSTOMER
Mr King, Swanscombe, Kent
MOTABILITY CUSTOMER
Mr King, Swanscombe, Kent
August 2011
VERY HELPFUL, KNOWLEDGEABLE, COURTEOUS & EFFICIENT 10/10
By the very helpful test drive.
Very helpful, knowledgeable, courteous and efficient. 10/10
MOTABILITY CUSTOMER
Mrs Mann, Gravesend, Kent
Very helpful, knowledgeable, courteous and efficient. 10/10
MOTABILITY CUSTOMER
Mrs Mann, Gravesend, Kent
August 2011
KEEP UP THE GOOD WORK
Always good, friendly advice.
Good professional manner.
Keep up the good work.
MOTABILITY CUSTOMER
Mrs Martin, Swanley, Kent
Good professional manner.
Keep up the good work.
MOTABILITY CUSTOMER
Mrs Martin, Swanley, Kent
August 2011
WE HAVE HAD OUR LAST 5 MOTABILITY FROM KINGS
Steve is always helpful and efficient. We have had our last 5 Motability from Kings (or previous owners) so we have known Steve for a long time and will come back again!
MOTABILITY CUSTOMER
Mr Barnes, Swanscombe, Kent
MOTABILITY CUSTOMER
Mr Barnes, Swanscombe, Kent
August 2011
VERY HELPFUL, INFORMATIVE AND POLITE
I was very happy the way I was dealt with and more than satisfied with the salesman who I dealt with, very helpful, informative and polite.
Mr Hamilton, London
Mr Hamilton, London
August 2011
VERY GOOD
Very good.
Mr Hart, Longfield, Kent
Mr Hart, Longfield, Kent
August 2011
NOTHING TOO MUCH TROUBLE
Always been satisfied with Dartford Branch (third vehicle from there).
Very helpful, not pushy, very pleasant, nothing too much trouble.
Up to now the Dartford staff have been very helpful and hopefully this situation would not change.
Mr Barclay, Longfield, Kent
Very helpful, not pushy, very pleasant, nothing too much trouble.
Up to now the Dartford staff have been very helpful and hopefully this situation would not change.
Mr Barclay, Longfield, Kent
August 2011
EXCELLENT SERVICE GIVEN
Excellent service given, good knowledge of products and sales available.
Mrs Sutton, Dartford, Kent
Mrs Sutton, Dartford, Kent
August 2011
VERY HELPFUL
Bought from you before.
Very helpful.
Very happy with smoothness of transaction and communication.
Miss White, Greenhithe, Kent
Very helpful.
Very happy with smoothness of transaction and communication.
Miss White, Greenhithe, Kent
August 2011
FRIENDLY, INFORMATIVE
Friendly, informative.
Mr Evans, Purfleet, Essex
Mr Evans, Purfleet, Essex
August 2011
ALWAYS HAVE BEEN TREATED WELL
I have dealt with them at your Dartford and Gravesend branches since 1968.
Always have been treated well.
Mr Huntington, Longfield, Kent
Always have been treated well.
Mr Huntington, Longfield, Kent
August 2011
VERY HELPFUL. NO PRESSURE TO BUY. COURTEOUS AND POLITE.
Saw car while I was driving and was very impressed.
Very helpful. No pressure to buy. Courteous and polite.
Mr Tylee, Dartford, Kent
Very helpful. No pressure to buy. Courteous and polite.
Mr Tylee, Dartford, Kent
August 2011
WOULD RECOMMEND TO OTHERS!
We received an excellent service, very professional and helpful. Would recommend to others!
Mrs Hopkins, Tadworth, Surrey
Mrs Hopkins, Tadworth, Surrey
August 2011
EXCELLENT SERVICE
Excellent service, very personal.
MOTABILITY CUSTOMER
Mrs Pozella, London
MOTABILITY CUSTOMER
Mrs Pozella, London
August 2011
KEEP UP THE SERVICE I HAVE RECEIVED
Yes, the staff were really helpful and they would answer all questions fully.
Keep up the service I have received.
MOTABILITY CUSTOMER
Mrs Hill, Bromley, Kent
Keep up the service I have received.
MOTABILITY CUSTOMER
Mrs Hill, Bromley, Kent
August 2011
VERY EFFICIENT, CLEAR AND POLITE
Very efficient, clear and polite.
Mr Nall, Westerham, Kent
Mr Nall, Westerham, Kent
August 2011
CARRY ON AS YOU ARE
Chose several years ago as my nearest Vauxhall dealer.
Steve Meekums has sold me my last three cars and is excellent.
Carry on as you are.
Mrs Lloyd-Williams, Bromley, Kent
Steve Meekums has sold me my last three cars and is excellent.
Carry on as you are.
Mrs Lloyd-Williams, Bromley, Kent
August 2011
VERY GOOD AND EFFICIENT
Very good and efficient.
Mr Mott, Bromley, Kent
Mr Mott, Bromley, Kent
August 2011
VERY GOOD. EXCELLENT.
Very good, excellent.
MOTABILITY CUSTOMER
Mrs Langley, London
MOTABILITY CUSTOMER
Mrs Langley, London
August 2011
VERY GOOD AND HELPFUL
Very good and helpful.
MOTABILITY CUSTOMER
Miss Jenns, Erith, Kent
MOTABILITY CUSTOMER
Miss Jenns, Erith, Kent
August 2011
VERY HELPFUL
Very helpful in showing the car I liked.
MOTABILITY CUSTOMER
Mrs Hanlon, Bexleyheath, Kent
MOTABILITY CUSTOMER
Mrs Hanlon, Bexleyheath, Kent
August 2011
COULD NOT DO BETTER
He could not do better.
MOTABILITY CUSTOMER
Mr Laver, Bexleyheath, Kent
MOTABILITY CUSTOMER
Mr Laver, Bexleyheath, Kent
July 2011
A VERY SATISFIED CUSTOMER
I brought my car in to be serviced yesterday and must say I am impressed by the service I received..........
My rear brake pads are due to be replaced anytime soon and surely you have won yourselves a returning customer. To all the people I spoke with and those in the background that I didn't see who made my experience so brilliant, keep up the good work!
A very satisfied customer.
Mr Makinde, Purfleet, Essex
My rear brake pads are due to be replaced anytime soon and surely you have won yourselves a returning customer. To all the people I spoke with and those in the background that I didn't see who made my experience so brilliant, keep up the good work!
A very satisfied customer.
Mr Makinde, Purfleet, Essex
July 2011
THE SERVICE COULD NOT BE BETTERED
Have always had excellent service.
The service could not be bettered.
Since having Motability cars through WJ King's, the before and after sales service has been excellent.
MOTABILITY CUSTOMER
Mr Hoskins, Sidcup, Kent
The service could not be bettered.
Since having Motability cars through WJ King's, the before and after sales service has been excellent.
MOTABILITY CUSTOMER
Mr Hoskins, Sidcup, Kent
July 2011
IT IS EXCELLENT
It is excellent.
MOTABILITY CUSTOMER
Mrs Sharif, London
MOTABILITY CUSTOMER
Mrs Sharif, London
July 2011
VERY POLITE AND HELPFUL
Very polite and helpful.
MOTABILITY CUSTOMER
Miss Howard, Erith, Kent
MOTABILITY CUSTOMER
Miss Howard, Erith, Kent
July 2011
PROFESSIONAL
Professional.
MOTABILITY CUSTOMER
Mrs McGill, Gravesend, Kent
MOTABILITY CUSTOMER
Mrs McGill, Gravesend, Kent
July 2011
CUSTOMER SERVICE, AS ALWAYS, BEEN OUTSTANDING
Customer service, as always, been outstanding.
I can't think of any improvement. It always seems first class to me.
MOTABILITY CUSTOMER
Miss Smith, London
I can't think of any improvement. It always seems first class to me.
MOTABILITY CUSTOMER
Miss Smith, London
July 2011
UNDERSTANDS THE ISSUES AROUND DISABILITY AND NOT PATRONISING
James is always polite and helpful. He understands the issues around disability and not patronising. He is a very special understanding individual. He made sure sufficient fuel was in my new vehicle as he knew I had difficulty at the garage.
MOTABILITY CUSTOMER
Mrs Chamberlain, Dartford, Kent
MOTABILITY CUSTOMER
Mrs Chamberlain, Dartford, Kent
July 2011
THE SERVICE IS ALWAYS FIRST CLASS
Steve Meekums was extremely helpful.
I have used WJ Kings for my last 4 cars and the service is always first class.
MOTABILITY CUSTOMER
Mrs Raven, Orpington, Kent
I have used WJ Kings for my last 4 cars and the service is always first class.
MOTABILITY CUSTOMER
Mrs Raven, Orpington, Kent
July 2011
FIVE STAR SERVICE
Very, very good. First class. Mr. Patrick Card kept us informed all the time. Five star service.
Please just keep up the very good customer care, we will pass the word!!!
We cannot thank you enough. Keep up the good service.
MOTABILITY CUSTOMER
Mr Denning, Bexleyheath, Kent
Please just keep up the very good customer care, we will pass the word!!!
We cannot thank you enough. Keep up the good service.
MOTABILITY CUSTOMER
Mr Denning, Bexleyheath, Kent
July 2011
VERY GOOD
Good service.
Very good.
Carry on doing what you do.
MOTABILITY CUSTOMER
Mr Moore, Gravesend, Kent
Very good.
Carry on doing what you do.
MOTABILITY CUSTOMER
Mr Moore, Gravesend, Kent
July 2011
WJ KINGS WERE FANTASTIC........ PERFECT!
Very helpful, flexible, friendly.
I previously purchased a new Ford Kuga from <another dealer> and their service was appalling. WJ Kings were fantastic and need to carry on just the way they are. Perfect!
MOTABILITY CUSTOMER
Mr Alderton, Dartford, Kent
I previously purchased a new Ford Kuga from <another dealer> and their service was appalling. WJ Kings were fantastic and need to carry on just the way they are. Perfect!
MOTABILITY CUSTOMER
Mr Alderton, Dartford, Kent
July 2011
GOOD SERVICE
Good service.
MOTABILITY CUSTOMER
Mr Singh, Gravesend, Kent
MOTABILITY CUSTOMER
Mr Singh, Gravesend, Kent
July 2011
JUST CARRY ON WITH THE GREAT SERVICE
I have always received 1st class service from all the team, i.e. sales and service. I have a Motability car since May 2008, now on second car. Derrick Medlen has been a great help.
Just carry on with the great service that your team already supply.
MOTABILITY CUSTOMER
Mr Doyle, Welling, Kent
Just carry on with the great service that your team already supply.
MOTABILITY CUSTOMER
Mr Doyle, Welling, Kent
July 2011
I WAS COMPLETELY SATISFIED
I was completely satisfied with the Consultant's service.
MOTABILITY CUSTOMER
Mr Harris, London
MOTABILITY CUSTOMER
Mr Harris, London
July 2011
MADE THINGS EASY TO UNDERSTAND
Very good. Made things easy to understand.
MOTABILITY CUSTOMER
Mrs Charvey, Sidcup, Kent
MOTABILITY CUSTOMER
Mrs Charvey, Sidcup, Kent
July 2011
IAN GERMANY WAS EXCELLENT
Ian Germany was excellent.
The aftersales service is very good. Very helpful staff.
Mr Judge, London
The aftersales service is very good. Very helpful staff.
Mr Judge, London
July 2011
THE GUYS AT THE WOOLWICH BRANCH WERE FANTASTIC!
The guys at the Woolwich branch were fantastic!
All good so far.
Mr Shering, London
All good so far.
Mr Shering, London
July 2011
SUPERB IN EVERY WAY
Superb in every way. Friendly but not intrusive. Very efficient.
Mrs Davies, London
Mrs Davies, London
July 2011
VERY GOOD
Very good.
Mr Allsop, Dartford, Kent
Mr Allsop, Dartford, Kent
July 2011
ALL VERY HELPFUL AND POLITE
I found you all very helpful and polite. I am satisfied with the end result.
Ms Bywater, London
Ms Bywater, London
July 2011
JENNIFER & PATRICK WERE VERY HELPFUL
Jennifer & Patrick were very helpful (Sidcup branch).
Miss Keys, Belvedere, Kent
Miss Keys, Belvedere, Kent
July 2011
EXCELLENT
Excellent! (Ben, and a little help from Patrick)
Ben - the flowers were a lovely touch, thank you!
Mrs Cotterill, Bromley, Kent
Ben - the flowers were a lovely touch, thank you!
Mrs Cotterill, Bromley, Kent
July 2011
GREAT SERVICE
Great service. Cannot think of anything more your company could do that would be a benefit to customers.
Mr Parsons, Sidcup, Kent
Mr Parsons, Sidcup, Kent
July 2011
VERY GOOD
Very good, kept up to date with delivery of the car, very pleased.
Mr Playle, Ilford, Essex
Mr Playle, Ilford, Essex
July 2011
EXCELLENT
I hired a Peugeot many years ago and was impressed by the drive and build quality.
Excellent - Dave O'Hara (Sidcup).
Mr Maslin, Westgate-on-Sea, Kent
Excellent - Dave O'Hara (Sidcup).
Mr Maslin, Westgate-on-Sea, Kent
July 2011
A CREDIT TO WJ KING
From previous sales, we have the utmost confidence in the advice given by Mr Osmond.
Always helpful, with good advice, courteous and thoroughly professional. A credit to WJ King.
Mr Hinde, Longfield, Kent
Always helpful, with good advice, courteous and thoroughly professional. A credit to WJ King.
Mr Hinde, Longfield, Kent
July 2011
VERY GOOD
Very good.
Mrs Ray, Chatham, Kent
Mrs Ray, Chatham, Kent
July 2011
COULD NOT ASK FOR A BETTER SALESMAN
You have good deals for Meriva plus I've dealt with you before.
Could not ask for a better salesman.
Mr Munn, Maidstone, Kent
Could not ask for a better salesman.
Mr Munn, Maidstone, Kent
July 2011
EXCELLENT SERVICE AND EXCELLENT KNOWLEDGE OF PRODUCTS
Excellent service and excellent knowledge of products.
Very quick in getting our new car.
Mrs Rogers, Gravesend, Kent
Very quick in getting our new car.
Mrs Rogers, Gravesend, Kent
July 2011
VERY HELPFUL, NOT PUSHY
Always been satisfied with Dartford Branch (third vehicle from there).
Very helpful, not pushy, very pleasant, nothing too much trouble.
Mr Barclay, Longfield, Kent
Very helpful, not pushy, very pleasant, nothing too much trouble.
Mr Barclay, Longfield, Kent
July 2011
EXCELLENT (AS ALWAYS)
I know Nathan well and have purchased cars from him before.
Excellent (as always) - delivers everything I request!
Ms Baker, Dartford, Kent
Excellent (as always) - delivers everything I request!
Ms Baker, Dartford, Kent
July 2011
SALES AND ALL STAFF EXCELLENT
We always used Westerns and Kings are continuing the good work.
Sales and all staff excellent.
Mrs Nunn, Longfield, Kent
Sales and all staff excellent.
Mrs Nunn, Longfield, Kent
July 2011
VERY HELPFUL AND INFORMATIVE
Very helpful and informative and gave me the time I needed to get accustomed to the car.
Mr Sheridan, Broxbourne, Hertfordshire.
Mr Sheridan, Broxbourne, Hertfordshire.
July 2011
ALWAYS HELPFUL, INFORMATIVE, COURTEOUS
Always helpful, informative, courteous.
Mrs Toomer, Swanley, Kent
Mrs Toomer, Swanley, Kent
July 2011
EXCELLENT SERVICE GIVEN
Excellent service given, good knowledge of products and sales available.
Mrs Sutton, Dartford, Kent
Mrs Sutton, Dartford, Kent
July 2011
EXCELLENT SERVICE AND ATTENTION TO DETAIL
Excellent service and attention to detail.
Mrs Stillman, Bromley, Kent
Mrs Stillman, Bromley, Kent
July 2011
ENJOYED DEALING WITH SAT
Enjoyed dealing with Sat.
Ms Laughton, Sidcup, Kent
Ms Laughton, Sidcup, Kent
July 2011
VERY GOOD
Very good.
Mr Starr, Orpington, Kent
Mr Starr, Orpington, Kent
July 2011
I WAS TREATED WITH COURTESY AND HELPFULNESS
I was treated with courtesy and helpfulness and as a person, ignoring the fact of my age (83 years).
Mrs Garratt, Kent
Mrs Garratt, Kent
July 2011
1ST CLASS PEOPLE
1st class people.
Mrs Fuller, Tunbridge Wells, Kent
Mrs Fuller, Tunbridge Wells, Kent
July 2011
STUART IS "EXCELLENT"
Stuart is "excellent". This is second vehicle we have bought through Stuart. Would not hesitate to recommend Stuart and WJ King.
Mrs Reed, Gillingham, Kent
Mrs Reed, Gillingham, Kent
July 2011
VERY GOOD
Very good.
Mr Churchill, Croydon, Surrey
Mr Churchill, Croydon, Surrey
July 2011
KEPT US INFORMED
Kept us informed and was very helpful.
Mr Riley, Bromley, Kent
Mr Riley, Bromley, Kent
July 2011
HE WAS VERY PROFESSIONAL
Only good comments - he was very professional.
Mrs Tat, London
Mrs Tat, London
July 2011
FRIENDLY AND KNOWLEDGEABLE
Friendly and knowledgeable.
Mr Atkins, Beckenham, Kent
Mr Atkins, Beckenham, Kent
July 2011
FIRST CLASS
First class.
Mrs Ramage, West Wickham, Kent
Mrs Ramage, West Wickham, Kent
July 2011
VERY GOOD CUSTOMER CARE
They were very helpful (very good customer care).
Mr Clark, London
Mr Clark, London
June 2011
EXCELLENT IN EVERY RESPECT
Carlo was excellent in every respect.
Miss Mason, Sidcup, Kent
Miss Mason, Sidcup, Kent
June 2011
I HAVE DEALT WITH WJ KING FOR THE LAST 30 YEARS
I have dealt with WJ King for the last 30 years. Well satisfied.
Mr Askew, Belvedere, Kent
Mr Askew, Belvedere, Kent
June 2011
UP TO USUAL HIGH STANDARD
Up to usual high standard.
Mr Imrie, Welling, Kent
Mr Imrie, Welling, Kent
June 2011
VERY GOOD
Very good.
Mr Campbell, Welling, Kent
Mr Campbell, Welling, Kent
June 2011
EXCELLENT, FRIENDLY AND EFFICIENT
Showroom visit followed up by Sales Consultant.
Excellent, friendly and efficient.
Mrs Pattenden, Sidcup, Kent
Excellent, friendly and efficient.
Mrs Pattenden, Sidcup, Kent
June 2011
EXCELLENT CUSTOMER SERVICE
Have dealt with Vauxhall at Swanley for last three cars, always excellent service.
Excellent customer service, friendly, efficient and helpful at all times.
Mrs Spratt, Swanley, Kent
Excellent customer service, friendly, efficient and helpful at all times.
Mrs Spratt, Swanley, Kent
June 2011
EXCELLENT
Excellent.
Mr Naylor, Dartford, Kent
Mr Naylor, Dartford, Kent
June 2011
GOOD SERVICE
Good service.
Mr Morrissey, Orpington, Kent
Mr Morrissey, Orpington, Kent
June 2011
EXCELLENT SERVICE
Excellent service, not at all pushy, very happy.
Mrs Connolly, Belvedere, Kent
Mrs Connolly, Belvedere, Kent
June 2011
CUSTOMER SERVICE WAS OUTSTANDING
Dave's customer service was outstanding, not pushy, and very patient and accommodating.
Mrs Pye, Bexley, Kent
Mrs Pye, Bexley, Kent
June 2011
HE WAS VERY PATIENT AND MADE ME FEEL AT EASE
Paul Foot was a fantastic sales person. He was very patient and made me feel at ease, as buying a car is a daunting prospect.
Miss Holman, Gillingham, Kent
Miss Holman, Gillingham, Kent
June 2011
PREVIOUS PURCHASE OF VAUXHALL
Previous purchase of Vauxhall.
Mr Gubby, Rochester, Kent
Mr Gubby, Rochester, Kent
June 2011
VERY POLITE AND INFORMATIVE
Very polite and informative.
Mrs Phatty, Gravesend, Kent
Mrs Phatty, Gravesend, Kent
June 2011
VERY HELPFUL - 10/10
Very helpful - 10/10.
Mrs Crabb, Dartford, Kent
Mrs Crabb, Dartford, Kent
June 2011
EXCEPTIONALLY HELPFUL. EXCELLENT SERVICE
Darren and Denise were exceptionally helpful. Excellent service.
Mr Oliver, Orpington, Kent
Mr Oliver, Orpington, Kent
June 2011
ALWAYS DEALT WITH DARREN FOR MY PAST 4 NEW CARS
Very helpful, a good all-round sales service and have always dealt with Darren for my past 4 new cars.
Mr Oliver, Biggin Hill, Kent
Mr Oliver, Biggin Hill, Kent
June 2011
VERY, VERY GOOD
Very, very good.
Mrs Vale, Westerham, Kent
Mrs Vale, Westerham, Kent
June 2011
WE WERE REALLY WELL LOOKED AFTER ...
We were really well looked after regarding sales. Well advised and great communication throughout the sales process. Many thanks.
Mr Barton, Westerham, Kent
Mr Barton, Westerham, Kent
June 2011
VERY PROFESSIONAL
Very professional.
Mrs Shaw, Westerham, Kent
Mrs Shaw, Westerham, Kent
June 2011
EXCELLENT
Excellent.
Mr Flecchia, Croydon, Surrey
Mr Flecchia, Croydon, Surrey
June 2011
VERY IMPRESSED
Very good service, very impressed, very efficient, very easy to buy a car from.
Mr Cale, Dartford, Kent
Mr Cale, Dartford, Kent
June 2011
SALES CONSULTANT WAS VERY FRIENDLY & PROFESSIONAL
My sales consultant was very friendly and professional, made my wife and I feel at ease during our visit to your showroom.
Mr Duguay, Chislehurst, Kent
Mr Duguay, Chislehurst, Kent
June 2011
EXCELLENT SERVICE
Excellent service.
Miss Saunders, Bromley, Kent
Miss Saunders, Bromley, Kent
May 2011
SUPERB SERVICE
After waiting for well over a week for my local SEAT dealer to assist with my car purchasing I decided to look further afield. I found WJ King who are located near my parents and I must say from that moment on they have been a pleasure to deal with. Steve Luton was understanding, professional and efficient. I look forward to collecting my car at the weekend!
Mr Bint, Wantage, Oxon
Mr Bint, Wantage, Oxon
May 2011
EXCELLENT
Excellent.
Mr Davies, Bexleyheath, Kent
Mr Davies, Bexleyheath, Kent
May 2011
THE BEST CAR BUYING EXPERIENCE I'VE HAD
Excellent service, the best car buying experience I've had.
Mr Evans, Coulsdon, Surrey
Mr Evans, Coulsdon, Surrey
May 2011
VERY EFFICIENT
Very efficient.
Mr Easthope, Chatham, Kent
Mr Easthope, Chatham, Kent
May 2011
WE STRUCK UP A GOOD RELATIONSHIP
Just a very nice person, we struck up a good relationship.
Mr Stapley, Orpington, Kent
Mr Stapley, Orpington, Kent
May 2011
EXCELLENT
The young man (Tyrone) who dealt with our purchase was excellent.
Mr Wingrave, Bromley, Kent
Mr Wingrave, Bromley, Kent
May 2011
EXPLAINED EVERYTHING THOROUGHLY
Very polite and explained everything thoroughly.
Ms Perkins, Sevenoaks, Kent
Ms Perkins, Sevenoaks, Kent
May 2011
VERY EFFICIENT AND FRIENDLY AND A PLEASURE TO DEAL WITH
Stuart Brine is very efficient and friendly and a pleasure to deal with. I would recommend him to anyone.
Mr Williams, Bromley, Kent
Mr Williams, Bromley, Kent
May 2011
VERY HELPFUL, ALWAYS AVAILABLE
Very helpful, always available.
Mrs Prior, Bromley, Kent
Mrs Prior, Bromley, Kent
May 2011
I WISH TO THANK YOUR SALES CONSULTANT
Dear Sir,
I wish to thank your Sales Consultant, Rob Haines, for the attention he gave me to all the questions I ask him about the car. I cannot praise him enough.
Mr Balddock, Westerham, Kent
I wish to thank your Sales Consultant, Rob Haines, for the attention he gave me to all the questions I ask him about the car. I cannot praise him enough.
Mr Balddock, Westerham, Kent
May 2011
(THIS IS THE 5TH VEHICLE I HAVE PURCHASED FROM W J KINGS)
Excellent as always. (This is the 5th vehicle I have purchased from W J Kings.
Mr Finch, Bromley, Kent
Mr Finch, Bromley, Kent
May 2011
VERY GOOD
Very good.
Ms Johnson, Bromley, Kent
Ms Johnson, Bromley, Kent
May 2011
EXCELLENT - GOOD COMMUNICATION
Excellent - good communication.
Ms King, Caterham, Surrey
Ms King, Caterham, Surrey
May 2011
COULD NOT HAVE ASKED FOR MORE
Could not have asked for more helpful, informative and friendly service. Our Consultant, Tyrone was, with the Manager for SEAT, Darren, brilliant.
The service and care made the experience of buying a car very enjoyable.
Mr Nicholson, Sidcup, Kent
The service and care made the experience of buying a car very enjoyable.
Mr Nicholson, Sidcup, Kent
May 2011
VERY HELPFUL AND PATIENT
Very helpful and patient.
Mrs Mukiibi, Dartford, Kent
Mrs Mukiibi, Dartford, Kent
May 2011
HIS HONESTY WAS REFRESHING
I thought Guy was a genuinely nice guy and his honesty was refreshing in an industry where this can be hit and miss.
Mr Ellis, Bexley, Kent
Mr Ellis, Bexley, Kent
May 2011
5 STAR SALES CONSULTANT
Nathan was a 5 Star Sales Consultant.
Miss Marchant, London
Miss Marchant, London
May 2011
EXCELLENT ADVICE WITHOUT THE HARD SELL
Excellent advice without hard sell. Helpful, friendly advice.
From start to finish buying the car was a very happy experience!
Ms Toulson, Dartford, Kent
From start to finish buying the car was a very happy experience!
Ms Toulson, Dartford, Kent
May 2011
VERY GOOD
Very good.
Mr Fewtrell, Dartford, Kent
Mr Fewtrell, Dartford, Kent
May 2011
EXCELLENT
The Sales Consultant was excellent.
Mr Baker, Dartford, Kent
Mr Baker, Dartford, Kent
May 2011
EXCELLENT SERVICE
Sales Consultant was Tony Martin - excellent service.
Mr Wood, Bexleyheath, Kent
Mr Wood, Bexleyheath, Kent
May 2011
VERY WELL PRESENTED AND POLITE
Very well presented and polite.
Mr Mooney, Swanley, Kent
Mr Mooney, Swanley, Kent
May 2011
FRIENDLY AND PROFESSIONAL
Friendly and professional.
Mrs Fry, Sevenoaks, Kent
Mrs Fry, Sevenoaks, Kent
May 2011
VERY INFORMATIVE
Very informative, polite and not pushy.
Mrs Green, Bexleyheath, Kent
Mrs Green, Bexleyheath, Kent
May 2011
PROCESS OF BUYING MY NEW CAR VERY STRAIGHTFORWARD
Very nice gentleman, making the process of buying my new car very straightforward.
Ms Case, Longfield, Kent
Ms Case, Longfield, Kent
May 2011
EFFICIENT AND FRIENDLY SERVICE THROUGHOUT
Provided an efficient and friendly service throughout.
Mr Taylor, Dartford, Kent
Mr Taylor, Dartford, Kent
May 2011
VERY HELPFUL, NO PRESSURE - A PLEASURE TO DEAL WITH
I already had a Vauxhall Astra which has been looked after for seven years by WJ King. I was confident I would be well treated.
Very helpful, no pressure - a pleasure to deal with.
Mrs Wakefield, Sevenoaks, Kent
Very helpful, no pressure - a pleasure to deal with.
Mrs Wakefield, Sevenoaks, Kent
May 2011
GREAT AFTERSALES SUPPORT
Very helpful, great aftersales support.
Mr Haynes, Gravesend, Kent
Mr Haynes, Gravesend, Kent
May 2011
A VERY PLEASANT EXPERIENCE
Previous good experience when wife bought new car Farningham branch.
Both Steve and Roy provided an excellent service and made the buying of my new car a very pleasant experience.
Mr Trigg, Dartford, Kent
Both Steve and Roy provided an excellent service and made the buying of my new car a very pleasant experience.
Mr Trigg, Dartford, Kent
May 2011
VERY HELPFUL
Alan Smith was very helpful.
Mr Seale, Gravesend, Kent
Mr Seale, Gravesend, Kent
May 2011
VERY GOOD SERVICE
Yes, was very good service.
Mr Rains, Dartford, Kent
Mr Rains, Dartford, Kent
May 2011
EXCELLENT CUSTOMER SERVICES
Excellent customer services.
Miss Yusuf, Gravesend, Kent
Miss Yusuf, Gravesend, Kent
May 2011
PLEASURE TO DEAL WITH
Previously owned Vauxhalls, both Astras and Corsas.
Polite, thorough, pleasure to deal with, kept us informed.
We already had a call in the first week asking if everything was o.k. and if we had any questions.
Mr Desforges, Gravesend, Kent
Polite, thorough, pleasure to deal with, kept us informed.
We already had a call in the first week asking if everything was o.k. and if we had any questions.
Mr Desforges, Gravesend, Kent
May 2011
EXCELLENT
Previous experience of company.
Excellent.
Mr Flack, Gravesend, Kent
Excellent.
Mr Flack, Gravesend, Kent
May 2011
DIDN'T FEEL PRESSURISED INTO BUYING AT ALL
Very helpful, friendly and explained info clearly. Didn't feel pressurised into buying at all.
Miss Hills, Stanford-Le-Hope, Essex
Miss Hills, Stanford-Le-Hope, Essex
May 2011
IMPRESSED
Grandson bought a used motor a few weeks ago. Was impressed.
Good.
Mr Ling, Rochester, Kent
Good.
Mr Ling, Rochester, Kent
May 2011
WE REALLY ENJOYED THE EXPERIENCE
Robert gave us a really good package and we really enjoyed the experience of buying a vehicle from WJ King.
Mr Coull, Chatham, Kent
Mr Coull, Chatham, Kent
May 2011
BOUGHT VAUXHALLS FROM YOU & CLIFFORDS IN THE PAST
Bought Vauxhalls from you and Cliffords in the past.
Very friendly and helpful.
Mr Christopher, Gillingham, Kent
Very friendly and helpful.
Mr Christopher, Gillingham, Kent
May 2011
PLEASED WITH THE SERVICE GIVEN
Very helpful. Pleased with the service given.
Mr Lawday, Chatham, Kent
Mr Lawday, Chatham, Kent
May 2011
FINANCIAL DETAIL CAREFULLY EXPLAINED
Paul Foot was excellent, constant progress updates with delivery. Financial detail carefully explained.
Mr Davies, Rochester, Kent
Mr Davies, Rochester, Kent
May 2011
FRIENDLY, COURTEOUS AND HELPFUL
Friendly, courteous and helpful.
Mr Beare, Orpington, Kent
Mr Beare, Orpington, Kent
May 2011
EXCELLENT
Excellent manner and service.
Mrs Burns, Bexleyheath, Kent
Mrs Burns, Bexleyheath, Kent
May 2011
MADE TO FEEL TOTALLY AT EASE AND VERY SPECIAL
Recommended by my son who used to have a Leon.
Made to feel totally at ease and very special. 10/10 for Ashley at Sidcup branch.
Mrs Hague, London
Made to feel totally at ease and very special. 10/10 for Ashley at Sidcup branch.
Mrs Hague, London
May 2011
EXCELLENT THROUGHOUT
Excellent throughout.
Mr Gillam, Bromley, Kent
Mr Gillam, Bromley, Kent
May 2011
EXCELLENT SALES SERVICE
Excellent sales service from Ashley Ide.
Miss Mosley, London
Miss Mosley, London
May 2011
I SING YOUR PRAISES AND MY KIA WHEREVER I GO
Jennie, your sales person, was honest, friendly and helpful.
I live near Oxford, too far to travel for servicing. Don't worry though, I sing your praises and my Kia wherever I go and whoever I speak to.
Mr Lyne, Aylesbury, Buckinghamshire
I live near Oxford, too far to travel for servicing. Don't worry though, I sing your praises and my Kia wherever I go and whoever I speak to.
Mr Lyne, Aylesbury, Buckinghamshire
May 2011
VERY HAPPY TO RECOMMEND THE SERVICE
Jennie Kirkby at WJ King Sidcup was professional, polite and made buying a car a pleasant experience. I am very happy to recommend the service to friends and family.
After buying the car, it was so nice to get a follow-up call to make sure I was still happy. That, for me, shows WJ King's confidence in the car and that they do have customer interest. Excellent!
Miss Bishop, London
After buying the car, it was so nice to get a follow-up call to make sure I was still happy. That, for me, shows WJ King's confidence in the car and that they do have customer interest. Excellent!
Miss Bishop, London
May 2011
GOOD, VERY HELPFUL
Good, very helpful.
Mr Ward, Dartford, Kent
Mr Ward, Dartford, Kent
May 2011
MOST EXCELLENT
Most excellent by a Mr. D. Brighty.
Mr Lewis, London
Mr Lewis, London
May 2011
EVERYTHING WAS READY WHEN IT SHOULD BE
Absolutely fine. Everything was ready when it should be. It was Steve who suggested the model of car to me.
Mrs Hill, Dartford, Kent
Mrs Hill, Dartford, Kent
May 2011
VERY EFFICIENT
Wade Ansell was very efficient.
Mr Crawley, London
Mr Crawley, London
May 2011
VERY GOOD
Attentive salesman.
Very good.
Mrs Rootsey, Belvedere, Kent
Very good.
Mrs Rootsey, Belvedere, Kent
May 2011
MADE BUYING THE CAR A PLEASURE
Wade was very helpful and made buying the car a pleasure.
Mr Markwell, Welling, Kent
Mr Markwell, Welling, Kent
May 2011
EXCELLENT
Excellent.
Mrs Barnes, Dartford, Kent
Mrs Barnes, Dartford, Kent
May 2011
THANK YOU
Have dealt with Wade for the purchase of 2 other cars.
Very polite, cheerful, honest - thank you!
Mrs Stevens, Dartford, Kent
Very polite, cheerful, honest - thank you!
Mrs Stevens, Dartford, Kent
May 2011
HELPFUL, COURTEOUS AND FRIENDLY
Wade was helpful, courteous and friendly throughout.
Mrs McNicholas, Welling, Kent
Mrs McNicholas, Welling, Kent
May 2011
PROFESSIONAL, COURTEOUS, CONFIDENT & WELL INFORMED
As ever, Neil was a professional: courteous, confident and well informed about stock and is gently persuasive. Give him a pay rise, he is an asset to you!
Mrs Davies, Bexley, Kent
Mrs Davies, Bexley, Kent
May 2011
I WOULD DEFINITELY RECOMMEND TO OTHERS
After thinking about buying a new car for some time I decided to go to WJ King as my daughter bought a car there and she was very happy. I thought the Sales Consultant was extremely efficient and very helpful. I would definitely recommend to others.
Mrs Cayless, Sidcup, Kent
Mrs Cayless, Sidcup, Kent
May 2011
ALWAYS PROVIDED FRIENDLY, HELPFUL ADVICE AND SERVICE
Long term (over 20 years) habitual purchase of vehicles from WJ King.
Wade Ansell has always provided friendly, helpful advice and service. An excellent salesman (we consider him to be a friend).
Mrs Taylor, Maidstone, Kent
Wade Ansell has always provided friendly, helpful advice and service. An excellent salesman (we consider him to be a friend).
Mrs Taylor, Maidstone, Kent
May 2011
GOOD SERVICE
Bought from you before.
Good service.
Mr Swann, London
Good service.
Mr Swann, London
May 2011
WOULD RECOMMEND
Very well presented and very good knowledge of car and other products available from Suzuki. Would recommend this dealership to friends and family.
Mr Hindson, London
Mr Hindson, London
May 2011
KEPT US UPDATED
Very good, information, kept us updated at all times.
Mrs Hopkins, Erith, Kent
Mrs Hopkins, Erith, Kent
April 2011
VERY FRIENDLY, EFFICIENT AND INFORMATIVE
Display in Bexleyheath Shopping Centre.
Very friendly, efficient and informative.
Mrs Lindridge, Bexleyheath, Kent
Very friendly, efficient and informative.
Mrs Lindridge, Bexleyheath, Kent
April 2011
VERY GOOD
Very good.
Mrs Alderson, Gravesend, Kent
Mrs Alderson, Gravesend, Kent
April 2011
HELPFUL, POLITE, GENERALLY SUPERB
Mark Turner is helpful, polite and generally superb.
Miss Abbott, Welling, Kent
Miss Abbott, Welling, Kent
April 2011
PREVIOUS DEALINGS
Previous dealings with you.
Mr Gwyn, Welling, Kent
Mr Gwyn, Welling, Kent
April 2011
BOUGHT & SOLD CARS WITH WADE ANSELL MANY TIMES
Local and dealt with/bought and sold cars with Wade Ansell many times.
Very good, honest and reliable.
Mr Price, Bexleyheath, Kent
Very good, honest and reliable.
Mr Price, Bexleyheath, Kent
April 2011
MANY YEARS OF RELIABILITY AND GOOD SERVICE
Many years of reliability and good service.
Very helpful and informative.
Mr Pomeroy, Bexleyheath, Kent
Very helpful and informative.
Mr Pomeroy, Bexleyheath, Kent
April 2011
VERY PROFESSIONAL
Very helpful and very professional.
Mr Bayikoglu, Enfield, Middlesex
Mr Bayikoglu, Enfield, Middlesex
April 2011
VERY HELPFUL SALESMAN
Keith Black is a very helpful salesman who found just the car I was looking for.
Miss Packham, Swanley, Kent
Miss Packham, Swanley, Kent
April 2011
A PLEASURE TO DEAL WITH
Mr O'Hara was a pleasure to deal with.
Mr Lamb, Orpington, Kent
Mr Lamb, Orpington, Kent
April 2011
FRIENDLY AND HELPFUL
Friendly and helpful.
Mr Brown, Bexleyheath, Kent
Mr Brown, Bexleyheath, Kent
April 2011
VERY POLITE AND EFFICIENT
Very polite and efficient.
Mr Shipp, Erith, Kent
Mr Shipp, Erith, Kent
April 2011
VERY WELCOMING AND FRIENDLY
We found Jennie very welcoming and friendly, and assisted us in anything we ask about the car.
Mr Morgan, Belvedere, Kent
Mr Morgan, Belvedere, Kent
April 2011
FIRST CLASS
First class, very helpful.
Mr Brewer, Bexleyheath, Kent
Mr Brewer, Bexleyheath, Kent
April 2011
EXCELLENT SERVICE WAS PROVIDED
The professionality of Dave O'Hara.
Excellent service was provided.
Mrs Adekoya, London
Excellent service was provided.
Mrs Adekoya, London
April 2011
MY FATHER HAS BOUGHT HIS LAST TWO CARS FROM YOU
My Father has bought his last two cars from you and recommended I talk to Dave first!
Very good, extremely helpful.
Miss Sears, Dartford, Kent
Very good, extremely helpful.
Miss Sears, Dartford, Kent
April 2011
VERY HELPFUL
Very helpful.
Mr Ward, Ashford, Kent
Mr Ward, Ashford, Kent
April 2011
PROVIDED EXCELLENT SERVICE AND ADVICE
Daughter has 1.6 Sport - she recommended.
Andrew provided excellent service and advice.
Mr Flint, Sidcup, Kent
Andrew provided excellent service and advice.
Mr Flint, Sidcup, Kent
April 2011
HELPFUL AT ALL TIMES
Dae was a very knowledgeable person to deal with and was helpful at all times.
Mr Brooker, Chislehurst, Kent
Mr Brooker, Chislehurst, Kent
April 2011
VERY PROFESSIONAL
Very helpful sales team.
Very professional.
Mr Hilling, Rochester, Kent
Very professional.
Mr Hilling, Rochester, Kent
April 2011
VERY POLITE AND HELPFUL
Very polite and helpful.
Mr O'Connor, Gravesend, Kent
Mr O'Connor, Gravesend, Kent
April 2011
EXCELLENT SERVICE
Excellent service - well satisfied.
Miss Phillips, Rochester, Kent
Miss Phillips, Rochester, Kent
April 2011
ALWAYS KEPT IN TOUCH WITH ME WITH ANY UPDATES
Very kind, polite and always kept in touch with me with any updates regarding the buying of new car - with delivery date, etc.
Mr Mitchell, London
Mr Mitchell, London
April 2011
GOOD AND CARING
Mr Steve Lawrence is good and caring about the customers.
Mr Field, Orpington, Kent
Mr Field, Orpington, Kent
April 2011
EXPLAINED EVERYTHING THOROUGHLY
Very helpful. Explained everything thoroughly.
Mrs Watson, Longfield, Kent
Mrs Watson, Longfield, Kent
April 2011
EXCELLENT, FRIENDLY SERVICE
Excellent, friendly service and help.
Mrs Blackwell, West Kingsdown, Kent
Mrs Blackwell, West Kingsdown, Kent
April 2011
VERY HELPFUL IN EVERY WAY
Tony was very helpful in every way.
Mr Scriven, Welling, Kent
Mr Scriven, Welling, Kent
April 2011
VERY HELPFUL
Very helpful.
Mrs Ainsworth, Dartford, Kent
Mrs Ainsworth, Dartford, Kent
April 2011
VERY HELPFUL AND INFORMATIVE
Duncan Enwright was very helpful and informative.
Mrs Wren, West Malling, Kent
Mrs Wren, West Malling, Kent
April 2011
EXCELLENT, PROFESSIONAL & PATIENT
Excellent, professional and patient.
Mr Bennett, Dartford, Kent
Mr Bennett, Dartford, Kent
April 2011
PLEASURE TO DEAL WITH
David was excellent. It was a pleasure to deal with him.
Mr Ransom, Orpington, Kent
Mr Ransom, Orpington, Kent
April 2011
PLEASANT AND NOT A PUSHY SALESMAN
Sat Dhoofer was very pleasant and not a pushy salesman, which was very nice.
Mr Buttle, Westerham, Kent
Mr Buttle, Westerham, Kent
April 2011
EXPLAINED EVERYTHING
He was pleasant and professional and explained everything to me.
Mr Miller, Bromley, Kent
Mr Miller, Bromley, Kent
April 2011
VERY GOOD
Very good.
Mrs Smith, Orpington, Kent
Mrs Smith, Orpington, Kent
April 2011
RECOMMENDED
My parents were customers for many years and recommended you. And I always wanted a Suzuki Swift.
My Sales Consultant was very friendly, knowledgeable and helpful.
Miss Amos, Bromley, Kent
My Sales Consultant was very friendly, knowledgeable and helpful.
Miss Amos, Bromley, Kent
April 2011
VERY GOOD
Very good.
Mr Haycock, Welling, Kent
Mr Haycock, Welling, Kent
April 2011
NOT PUSHY BUT VERY HELPFUL
It was very good, not pushy but very helpful.
Mrs Keepax, Bromley, Kent
Mrs Keepax, Bromley, Kent
April 2011
PROFESSIONAL, FRIENDLY AND WELL INFORMED
I have a long (over 30 years) association with WJ King and, before that, Loxleys KJ and have always been pleased with the service I have received.
Tony was professional, but friendly, and well informed.
Miss Dacey, Chislehurst, Kent
Tony was professional, but friendly, and well informed.
Miss Dacey, Chislehurst, Kent
April 2011
MY EXPERIENCE WAS PLEASANT AND POSITIVE
Tony is always happy, friendly and never pushy. Very knowledgeable about all the cars and honest - listens to your needs from a car.
I thought it was a nice touch that Tony handed over keys, talked me through buttons, etc. on car and waved me goodbye as I left in my car. I had a bad experience with Nissan dealership. My experience with Tony at WJ King was pleasant and positive start to finish.
Miss Broadwell, Bromley, Kent
I thought it was a nice touch that Tony handed over keys, talked me through buttons, etc. on car and waved me goodbye as I left in my car. I had a bad experience with Nissan dealership. My experience with Tony at WJ King was pleasant and positive start to finish.
Miss Broadwell, Bromley, Kent
April 2011
THIS IS MY 5TH VAUXHALL
This is my 5th Vauxhall.
Always been satisfied in the past.
Mrs Raynsford, Bexleyheath, Kent
Always been satisfied in the past.
Mrs Raynsford, Bexleyheath, Kent
April 2011
VERY GOOD SERVICE
Very good service from your staff at Bexleyheath.
Carry on doing what your staff are doing.
Mr Richardson, Erith, Kent
Carry on doing what your staff are doing.
Mr Richardson, Erith, Kent
April 2011
VERY HELPFUL
Very helpful.
Mr Phillips, Dartford, Kent
Mr Phillips, Dartford, Kent
April 2011
EXTREMELY HIGH LEVELS OF SERVICE
I would just like to commend you and the excellent team at your Dartford Vauxhall Service Department on their extremely high levels of service.
Mr Singh, Gravesend, Kent
Mr Singh, Gravesend, Kent
March 2011
A TRULY PROFESSIONAL AND FRIENDLY SERVICE
WJ King Rochester Service Department have always delivered a truly professional and friendly service.......
All this coupled with their ability to reassure us while still demonstrating a sense of humour make them a very special team.
Mr & Mrs Gallivan, Strood, Kent
All this coupled with their ability to reassure us while still demonstrating a sense of humour make them a very special team.
Mr & Mrs Gallivan, Strood, Kent
March 2011
EXCELLENT SERVICE
Excellent service, helpful, informative - took time to explain any queries.
Mr Bradley, Greenhithe, Kent
Mr Bradley, Greenhithe, Kent
March 2011
FRIENDLY SERVICE
Friendly service, very helpful and polite.
Miss Eels, London
Miss Eels, London
March 2011
EXTREMELY HELPFUL AND NOT "PUSHY"
I found Mark Turner extremely helpful and not "pushy" which can be very offputting.
Mrs Wetheridge, Welling, Kent
Mrs Wetheridge, Welling, Kent
March 2011
VERY GOOD
Very good.
Mr Williams, Welling, Kent
Mr Williams, Welling, Kent
March 2011
WE WOULD RECOMMEND YOU AND USE YOU AGAIN
David Rowe was very welcoming, answered all our questions and made our experience a very good one. We would recommend you and use you again.
Mr Collins, London
Mr Collins, London
March 2011
REALLY GOOD SERVICE
Really good service.
Mrs Holland, London
Mrs Holland, London
March 2011
VERY SATISFACTORY AND ALSO EFFICIENT TOO
Yes this was very satisfactory and also efficient too.
Mr Moore, Swanley, Kent
Mr Moore, Swanley, Kent
March 2011
SUPERB
Superb - very helpful and not pushy.
Miss Moffatt, London
Miss Moffatt, London
March 2011
CUSTOMER HAPPY!
Daniel Brighty - Sidcup - Outstanding, friendly, went out of his way, remembered me from previous sales 2 years. OK top man, top job, customer happy!
Mrs Martin, London
Mrs Martin, London
March 2011
MOST IMPRESSED
Having had dealings with customer care - job wise - I was most impressed with Patrick. Nothing was too much effort - I was kept up to date during my 4 month wait for the vehicle. He is a credit to your company - well done!
Mr Smith, Canterbury, Kent
Mr Smith, Canterbury, Kent
March 2011
VERY EFFICIENT, GOOD CUSTOMER SKILLS
Very efficient, good customer skills, and everything on time.
Mr Mills, Maidstone, Kent
Mr Mills, Maidstone, Kent
March 2011
WENT OUT OF HIS WAY TO FIND THE CAR I WANTED
Very good. Dan went out of his way to find the car I wanted and was friendly yet also professional.
Mrs Myers, London
Mrs Myers, London
March 2011
DANIEL WAS FANTASTIC, A CREDIT TO YOUR COMPANY
We knew of the Peugeot dealer in Sidcup already.
Daniel was fantastic, a credit to your company.
Mrs Richardson, London
Daniel was fantastic, a credit to your company.
Mrs Richardson, London
March 2011
EXPLAINED CLEARLY
Very pleased, not pushy, explained clearly.
Miss Spagnoletti, London
Miss Spagnoletti, London
March 2011
FELT I WAS DEALING WITH A PERSON I COULD TRUST
Just remembered seeing your Vauxhall garage logo and knew you had been around for years, so worth a look.
Found him to be helpful, unpushy unlike some, and felt I was dealing with a person I could trust to supply me with the correct answers. Having the info we needed, able to go away, have a cuppa to discuss the buy without feeling pressured.
Mrs Collier, Gillingham, Kent
Found him to be helpful, unpushy unlike some, and felt I was dealing with a person I could trust to supply me with the correct answers. Having the info we needed, able to go away, have a cuppa to discuss the buy without feeling pressured.
Mrs Collier, Gillingham, Kent
March 2011
VERY GOOD SERVICE
Very good service, friendly, competent, knowledgeable.
Mr Roddam, Gillingham, Kent
Mr Roddam, Gillingham, Kent
March 2011
OUTSTANDING
Good sales consultant.
Outstanding.
Miss Bennett, Gravesend, Kent
Outstanding.
Miss Bennett, Gravesend, Kent
March 2011
VERY GOOD, LISTENED TO WHAT I WANTED
Very good, listened to what I wanted and was not pushy.
Mr Kaila, Gravesend, Kent
Mr Kaila, Gravesend, Kent
March 2011
WE WOULD CERTAINLY RECOMMEND
Good selection on your forecourt. First class - before buying our car from you we visited 6 other dealers and your salesmen were superior to the others.
We would certainly recommend your company to any friends.
Mrs Peel, Orpington, Kent
We would certainly recommend your company to any friends.
Mrs Peel, Orpington, Kent
March 2011
VERY HELPFUL
Very helpful.
Mr Paterson, New Ash Green, Kent
Mr Paterson, New Ash Green, Kent
March 2011
REALLY INFORMATIVE AND POLITE
Stephen Lawrence was really informative and polite and very helpful. I was very happy with the service he provided.
Miss Archer, London
Miss Archer, London
March 2011
MOST HELPFUL
Mr Enwright was most helpful to find me the car I required.
Mr Pring, Gravesend, Kent
Mr Pring, Gravesend, Kent
March 2011
NOTHING TOO MUCH TROUBLE
Very good, helpful, nothing too much trouble. She is a great sales consultant.
Ms Nelson, Swanscombe, Kent
Ms Nelson, Swanscombe, Kent
March 2011
VERY HELPFUL WITHOUT BEING PUSHY
Very helpful without being pushy.
Mrs Frewing, Northumberland
Mrs Frewing, Northumberland
March 2011
PLEASANT APPROACH, HELPFUL AND PROFESSIONAL
Near to home and accessible.
Pleasant approach, helpful and professional.
Mr Creed, Dartford, Kent
Pleasant approach, helpful and professional.
Mr Creed, Dartford, Kent
March 2011
VERY GOOD, HONEST, INFORMATIVE AND RELIABLE
Nathan was very good, honest, informative and reliable.
Mrs Russell, Dartford, Kent
Mrs Russell, Dartford, Kent
March 2011
TREATED WELL
I felt that both my husband and my daughter were treated well when buying their cars so I decided to use WJ King.
Mrs Johns, Croydon, Surrey
Mrs Johns, Croydon, Surrey
March 2011
VERY GOOD TEAM
Very good team.
Mr Penfold, London
Mr Penfold, London
March 2011
FULL MARKS TO SALES TEAM
Dealt with Bromley garage before with same salesman.
Full marks to sales team, especially Rob Haines.
Mr Jay, West Kingsdown, Kent
Full marks to sales team, especially Rob Haines.
Mr Jay, West Kingsdown, Kent
March 2011
KNOWLEDGEABLE, FRIENDLY, EXCELLENT
Knowledgeable, friendly, excellent.
Mr Sullivan, Ashford, Kent
Mr Sullivan, Ashford, Kent
March 2011
EXCELLENT WITHOUT BEING PUSHY
Excellent without being pushy.
Mrs Edmett, London
Mrs Edmett, London
March 2011
PAST CUSTOMER
Past customer. Excellent.
Mrs Shepherd, Maidstone, Kent
Mrs Shepherd, Maidstone, Kent
February 2011
SINCERE APPRECIATION
I would like to place my sincere appreciation on record for the assistance given by both Helen Agley and the staff at WJ King (Dartford) after the problems with my Motability vehicle.
I am in no doubt that had Helen not acted promptly on my behalf with Vauxhall Motors, the vehicle would have been out of action at least until the end of March 2011.
Mr Stockley, Dartford, Kent
I am in no doubt that had Helen not acted promptly on my behalf with Vauxhall Motors, the vehicle would have been out of action at least until the end of March 2011.
Mr Stockley, Dartford, Kent
January 2011
FRIEND RECOMMENDED
Friend recommended. Service was excellent.
Miss Hart, London
Miss Hart, London
January 2011
EXCELLENT
Excellent.
Mr Stokes, Orpington, Kent
Mr Stokes, Orpington, Kent
January 2011
THE REASON I BOUGHT A NEW SUZUKI
Due to your Sales Manager (Darren Goodman) that is the reason I bought a new Suzuki. He was very professional, friendly and helpful.
Miss Finch, Westerham, Kent
Miss Finch, Westerham, Kent
January 2011
EXCELLENT CUSTOMER SERVICE
Excellent customer service, very helpful and knew the job inside out! - Nathan Higginson, Dartford branch.
Miss Blay, Dartford, Kent
Miss Blay, Dartford, Kent
January 2011
EXCELLENT
Excellent.
Miss Marchant, Sidcup, Kent
Miss Marchant, Sidcup, Kent
January 2011
VERY PLEASANT AND HELPFUL
Very pleasant and helpful.
Mr King, Dartford, Kent
Mr King, Dartford, Kent
January 2011
CREDIT TO YOUR COMPANY
Nathan Higginson is a credit to your company.
Mr Gordon McMurray
Mr Gordon McMurray
January 2011
VERY GOOD
Very good.
Mrs Smith, Gillingham, Kent
Mrs Smith, Gillingham, Kent
January 2011
HAPPY TO HELP ME
Steve Brown, Dartford always happy to help me and advise me on any good deals.
Mrs Brown, Dartford, Kent
Mrs Brown, Dartford, Kent
January 2011
HELPFUL AND COURTEOUS
Very helpful and courteous.
Mr Heaton, Rochester, Kent
Mr Heaton, Rochester, Kent
January 2011
HELPFUL, FRIENDLY
Previous purchase of 2 cars. All vehicles serviced there.
Helpful, friendly.
Mr Wood, Hextable, Kent
Helpful, friendly.
Mr Wood, Hextable, Kent
January 2011
PROFESSIONAL, COMPETENT
Past personal experience and satisfaction with purchase.
Professional, competent.
Mr McConnell, Rochester, Kent
Professional, competent.
Mr McConnell, Rochester, Kent
January 2011
PLEASED WITH PAST SERVICE
Pleased with past service.
Good and kept me well informed.
Miss Rooney, Greenhithe, Kent
Good and kept me well informed.
Miss Rooney, Greenhithe, Kent
January 2011
GAVE US THE BETTER DEAL
Gave us the better deal. We found Wayne to be very helpful/professional.
Mrs Snow, Gravesend, Kent
Mrs Snow, Gravesend, Kent
January 2011
VERY GOOD
They are very good!
Mr Demetriou, London
Mr Demetriou, London
January 2011
METICULOUS
Meticulous, left no points unexplained.
Mr Ide, Chatham, Kent
Mr Ide, Chatham, Kent
January 2011
ABSOLUTELY FIRST CLASS
Service from Kia saleslady was absolutely first class.
Mr Parker, Swanley, Kent
Mr Parker, Swanley, Kent
January 2011
VERY HELPFUL AND RELIABLE SALESMAN
Very helpful and reliable salesman.
Mr Philip, Crieff, Perthshire
Mr Philip, Crieff, Perthshire
January 2011
THIS IS THE 12TH VEHICLE PURCHASED
This is the 12th vehicle purchased from you. Wade Ansell has always given us excellent service.
I have always been very pleased with the service provided by your Service Department. Please continue.
Mr Scales, Bexleyheath, Kent
I have always been very pleased with the service provided by your Service Department. Please continue.
Mr Scales, Bexleyheath, Kent
January 2011
EXCELLENT
Excellent service.
Mrs Tibbs, Westerham, Kent
Mrs Tibbs, Westerham, Kent
January 2011
PREVIOUS CUSTOMER
I am a previous customer. Wade was his usual brilliant/charming self! Just carry on as you are!
Mr Goddard, Orpington, Kent
Mr Goddard, Orpington, Kent
January 2011
A PLEASANT EXPERIENCE FROM START TO FINISH
I cannot praise Mark Whent enough. Friendly, informative, helpful - a pleasant experience from start - finish. Also the team that prepared the car before collection.
Mr Brimming, London
Mr Brimming, London
January 2011
DEALT WITH VERY WELL
Dealt with very well by Consultant.
Mr Rogers, Bexleyheath, Kent
Mr Rogers, Bexleyheath, Kent
January 2011
REALLY HELPED ME TO DECIDE BETWEEN CARS
Don was fantastic, really helpful and gave me good advice. He really helped me to decide between cars.
Miss Davis, Longfield, Kent
Miss Davis, Longfield, Kent
January 2011
EXCELLENT SERVICE
This is the 3rd car I have bought from James. EXCELLENT SERVICE. He does not put you under any pressure.
Mrs Peters, Ilford, Essex
Mrs Peters, Ilford, Essex
January 2011
EFFICIENT
Friendly and efficient.
Mrs Hughes, Orpington, Kent
Mrs Hughes, Orpington, Kent
January 2011
INFORMATIVE
Very informative and helpful.
Mr Mathieson, Bexleyheath, Kent
Mr Mathieson, Bexleyheath, Kent
January 2011
WAY ABOVE OUR EXPECTATIONS
The car had a fault we only noticed two days after we bought it. It was way above our expectations when they organised the car to be picked up outside our house and dropped back all repaired!!
Mr Ware, London
Mr Ware, London
January 2011
BIG FACTOR IN MY DECISION TO PURCHASE A NEW SEAT
The sales consultant that I had was brilliant - he was knowledgable, polite and extremely helpful and he was a big factor in my decision to purchase a new SEAT.
Miss Godley, Bexleyheath, Kent
Miss Godley, Bexleyheath, Kent
January 2011
PROFESSIONAL AND EFFICIENT SALESMAN
Could not wish for a more professional and efficient salesman.
Mr Hanks, Orpington, Kent
Mr Hanks, Orpington, Kent
January 2011
GOOD CUSTOMER SERVICE
Good customer service.
Mrs Picton, Swanscombe, Kent
Mrs Picton, Swanscombe, Kent
January 2011
IMPRESSED BY GEOFF'S SERVICE
Was impressed by Geoff's service when came in by chance. Very professional and friendly.
Mr Stockton, West Wickham, Kent
Mr Stockton, West Wickham, Kent
January 2011
VERY COURTEOUS AND POLITE
Very friendly, very helpful, very courteous and polite.
Mrs Pinney, Erith, Kent
Mrs Pinney, Erith, Kent
January 2011
MADE US FEEL SPECIAL
Sales personnel very attentive and informative. Felt quite individual in his service to us. Made us feel special.
Mrs Bruce, Gravesend, Kent
Mrs Bruce, Gravesend, Kent
January 2011
EXCELLENT SERVICE
Excellent service, friendly but business-like and highly efficient in getting my car ready to drive away at a few days notice. Thank you very much.
Mr Pattinson, Sevenoaks, Kent
Mr Pattinson, Sevenoaks, Kent
January 2011
PLEASURE TO DEAL WITH
A pleasure to deal with.
Mr Lamb, Orpington, Kent
Mr Lamb, Orpington, Kent
January 2011
KNEW EXACTLY THE CAR I WANTED
Helpful, he knew exactly the car I wanted.
Mrs Condy, Bexleyheath, Kent
Mrs Condy, Bexleyheath, Kent
January 2011
PROFESSIONAL SERVICE - NO HARD SELL
Helpful, straightforward, informative - professional service. Did not put on 'hard sell' which was refreshing.
Mrs Burns-Bonas, Chislehurst, Kent
Mrs Burns-Bonas, Chislehurst, Kent
January 2011
TESTIMONIAL
Very helpful at all times.
Miss Message, Bromley, Kent
Miss Message, Bromley, Kent
January 2011
VERY GOOD
Very good - if all like Tony you should be doing good trade.
Mr Main, Bromley, Kent
Mr Main, Bromley, Kent
January 2011
VERY HELPFUL
Polite and informative and very helpful.
Mrs Littley, Chislehurst, Kent
Mrs Littley, Chislehurst, Kent













